Malaika Kauser
Leeds
Summary
Dedicated professional with a strong background in customer service and efficient coordination. Demonstrates exceptional skills in handling difficult customers, maintaining workplace cleanliness, and using cleaning equipment. Bilingual capabilities enhance communication with kitchen staff and customers, ensuring seamless operations. Known for patience, tolerance, and multitasking efficiency. Committed to delivering high-quality service and fostering a positive work environment. Productive Food and Beverage Assistant with proven record of high-quality performance in fast-paced environments. Supports food service operations with adaptability and resourcefulness. Excellent attention to detail and superior time management skills.
Overview
2
2
Languages
4
4
years of professional experience
Work history
Pharmacy Asisstant
Mohammad
Leeds
2021.06 - 2021.06
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Liaised with medical representatives for timely replenishment of stocks and promotional activities.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
- Supported pharmacist in compiling monthly reports to monitor sales trends and inventory levels.
- Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
- Improved patient care by providing professional advice on medications.
Sales Assistant
Matalan
Leeds, Kent
2017.04 - 2019.08
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
Education
GCSEs - Maths
Leeds sixth form college
Leeds 09/2021 - 05/2022
GCSEs - English
Leeds Sixth Form College
Leeds 09/2021 - 05/2022
Skills
- Workplace cleanliness
- Handling difficult customers
- Use of cleaning equipment
- Bilingual or multilingual
- Patience and tolerance
- Communicating with kitchen staff
- Customer Service
- Efficient coordination
- Multitasking efficiency
Languages
Urdu
Fluent
Hindi
Fluent
Affiliations
- Art
- Baking
- Learning new languages
Timeline
Pharmacy Asisstant
Mohammad
2021.06 - 2021.06
Sales Assistant
Matalan
2017.04 - 2019.08
GCSEs - English
Leeds Sixth Form College
09/2021 - 05/2022
GCSEs - Maths
Leeds sixth form college
09/2021 - 05/2022