Summary
Overview
Work history
Education
Skills
Websites
Personal Information
Hobbies
Timeline
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Malachi Ball

Malachi Ball

Dudley,United Kingdom

Summary

Dedicated professional with expertise in customer service and communication. Proven ability to manage queues effectively while maintaining safety standards. Strong initiative and self-awareness contribute to a deep understanding of mental health awareness. Collaborative team player focused on achieving results and enhancing customer experiences.


Adaptable and flexible team player with strong time management and organisational skills. Quick learner confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements.

Overview

5
5
years of professional experience
2030
2030
years of post-secondary education

Work history

Volunteer (Intern)

Primrose Hill Community Church
Netherton, United Kingdom
09.2022 - 06.2024
  • Nurtured relationships with church members to foster a friendly, welcoming environment.
  • Helped to facilitate online streaming of church services increase accessibility for the community.
  • Supported administrative functions of church including generating and maintaining a variety of records Including receipts.
  • Practiced worship band music and technical arrangement in preparation for services held on a Sunday.
  • Scheduled media advertising for future events, and ensured community is up to date with current supportive groups, through multiple media platforms.

Kingdom Coffee Volunteer

Primrose Hill Community Church
Netherton, United Kingdom
03.2019 - 06.2024
  • Maximised café revenue by promoting and upselling seasonal specials.
  • Ensured clean, hygienic environments by prioritising food safety regulations.
  • Presented food attractively to enhance customer appeal.
  • Engaged in recycling initiatives to promote environmental consciousness.
  • Ensured price accuracy by careful scanning of items at the checkout point.
  • Maintained cleanliness of checkout area for an organised and professional environment.
  • Worked collaboratively with team members to meet shift targets smoothly.
  • Handled payments for a smooth transaction process.
  • Kept self updated about ongoing store promotions which resulted in improved cross-selling.

Education

NVQ Level 3 - Music Production

Dudley College
Dudley, West midlands

GCSE - Literature, Combined Science, Maths, History, RE, Performing Arts, IT BTEC

Ormiston Forge Academy
Old Hill, West Midlands
09.2017 - 07.2021

Bachelor of Arts - Music Performance & Production

Resonance University
09.2024 - 07.2025

Skills

  • Customer Service
  • Communication
  • Teamwork
  • Initiative
  • Mental Health Awareness
  • Self-Awareness
  • Queue Management
  • Politeness
  • Safety consciousness
  • Customer relationship management systems
  • User experience evaluation
  • User interface design
  • Pricing and markdowns
  • Financial transactions recording

Personal Information

Nationality: British

Hobbies

In my spare time i play in 3 bands across my local area, we perpare for gigs and write orignal music which requires skills such as communication as well as leadership and confidence in order to discuss ideas. 



Timeline

Bachelor of Arts - Music Performance & Production

Resonance University
09.2024 - 07.2025

Volunteer (Intern)

Primrose Hill Community Church
09.2022 - 06.2024

Kingdom Coffee Volunteer

Primrose Hill Community Church
03.2019 - 06.2024

GCSE - Literature, Combined Science, Maths, History, RE, Performing Arts, IT BTEC

Ormiston Forge Academy
09.2017 - 07.2021

NVQ Level 3 - Music Production

Dudley College
Malachi Ball