Mala Kaur
Birmingham,England
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Social work manager
Centre peace homes
Birmingham, West Midlands
06.2021 - Current
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Exercised professional judgement to implement interventions and make tough decisions.
- Advocated on behalf of service users to protect their best interests.
- Maintained accurate, up-to-date and confidential files in line with reporting standards.
- Adhered to safeguarding principles to protect service users from risk.
- Collaborated with other professionals in health and social care to coordinate holistic support.
- Responded calmly to manage crises and emergency situations.
- Facilitated therapy and counselling sessions to help clients connect with qualified healthcare professionals.
- Liaised with multi-disciplinary professionals and caregivers to foster access to medical care.
- Promoted client well-being through effective case management, counselling and advocacy.
- Implemented individualised treatment plans for client issues related to substance abuse and mental health needs.
Education
Level 5 diploma in Leadership Health & Social Care - Social Care
University of Birmingham
Birmingham 09.2019 - 07.2021
GNVQ Advanced Business studies - Business
City of Bristol College
Bristol 09.1998 - 08.2000
Level 3 Safeguarding - Safeguarding children, young people and adults at risk
Brandwood Centre Birmingham
Birmingham 02.2024 -
Level 3 Combined Emergency First Aid - First aid
Brandwood Centre Birmingham
Birmingham 02.2024 -
Trauma Informed Approached Training - WE CAN'T FIX THEIR PAST BUT WE CAN SUPPORT THEIR FUTURE
Brandwood Centre Birmingham
Birmingham 10.2023 - 10.2023
Safeguarding Awareness - Safeguarding
Centre Peace
Bristol 10.2023 - 10.2023
Skills
- Strong communicator
- Mental health support
- Attentive listener
- Excellent interpersonal skills
- Child welfare and protective services
- Emotional resilience
- Staff development
- Behavioural therapy
- Trauma-informed therapy
Timeline
Level 3 Safeguarding - Safeguarding children, young people and adults at risk
Brandwood Centre Birmingham
02.2024 -
Level 3 Combined Emergency First Aid - First aid
Brandwood Centre Birmingham
02.2024 -
Trauma Informed Approached Training - WE CAN'T FIX THEIR PAST BUT WE CAN SUPPORT THEIR FUTURE
Brandwood Centre Birmingham
10.2023 - 10.2023
Safeguarding Awareness - Safeguarding
Centre Peace
10.2023 - 10.2023
Social work manager
Centre peace homes
06.2021 - Current
Level 5 diploma in Leadership Health & Social Care - Social Care
University of Birmingham
09.2019 - 07.2021
GNVQ Advanced Business studies - Business
City of Bristol College
09.1998 - 08.2000