Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
BusinessAnalyst
Maks Szymanski

Maks Szymanski

Sales Negotiator, Coach & Admin.
Worcester

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

19
19
years of professional experience
2
2
years of post-secondary education
2
2
Certifications

Work History

Manager & Sales Negotiator

FA Humberstones & Partners
Worcester
05.2014 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Developed, maintained and utilized diverse client base.
  • Generated reports to suggest corrective actions and process improvements.
  • Collected, validated and distributed information to employees.
  • Maintained computer and physical filing systems.
  • Sourced vendors for special project needs and negotiated contracts.
  • Greeted customers in person and on phone and routed or directed to team professionals for issue resolution.
  • Managing a staff of 3 and a client base of over 1,000 clients
  • Face to face valuations of businesses and guiding buyers & vendors with their business sale from start to finish
  • Producing excel invoices for clients

Part Time Coach

Three Points Martial Arts
Worcester
01.2022 - Current
  • Taught both core principles and fighting techniques to students of all levels.
  • Imparted key etiquette points, discipline and respect.
  • Helped students prevent injuries and rendered calm and professional aid in case of accidents.
  • Coached new students by breaking down techniques into simple moves.

Volunteer Fundraiser & Events Coordinator

Teenage Cancer Trust
Nationwide
08.2014 - 08.2018
  • Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
  • Composed grant proposals and fundraising newsletters to raise capital for non-profit organizations..
  • Planned and implemented fundraising events.
  • Working nationwide at Festivals such as Bloodstock, Download, The Royal Albert Hall & Warped Tour UK

Customer Assistant

Vue cinema
Worcester
07.2008 - 05.2014
  • Directed patrons to specific venue locations, restrooms and will-call window.
  • Monitored and kept emergency exit pathways clear and accessible during show.
  • Participated in on-going training and drills to prepare for emergency situations.
  • Communicated building deficiencies, security concerns or safety issues to supervisor.
  • Assisted in verifying staff credentials, granting access to generally restricted areas.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.

Education

Associate of Arts - Music Production, Audio Engineer & Events

University of Worcester
Worcester
09.2011 - 06.2013

Skills

Business planning

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Software

Microsoft Office

Windows

Apple OS

Apple Certified User

CRM systems

Certification

Level 3 Personal trainer

Interests

Brazilian Jiujitsu

Music

Film

TV

Sports

Festivals & concerts

Video games

Roleplaying

Tabletop RPG's

Timeline

Part Time Coach

Three Points Martial Arts
01.2022 - Current

Level 3 Personal trainer

01-2021

Volunteer Fundraiser & Events Coordinator

Teenage Cancer Trust
08.2014 - 08.2018

Manager & Sales Negotiator

FA Humberstones & Partners
05.2014 - Current

HND In Music Production

06-2013

Associate of Arts - Music Production, Audio Engineer & Events

University of Worcester
09.2011 - 06.2013

Customer Assistant

Vue cinema
07.2008 - 05.2014

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Maks SzymanskiSales Negotiator, Coach & Admin.