Summary
Overview
Work History
Education
Languages
Additional Information
Timeline
Generic

Makoto Kameda

Barista,Hospitality Worker
Woodford Green

Summary

Resourceful employee with over three years of experience in the hospitality industry, including two years in restaurant customer service in Japan and one year as a barista in Tokyo. Outstanding knowledge of customer service, with a proven ability to attract and maintain a healthy customer pipeline. Skilled in preparing high-quality beverages, managing fast-paced service environments, and improving customer satisfaction. Consistently works to develop new business opportunities and supports team efficiency.

Overview

2
2
years of professional experience

Work History

Barista

Doutor Coffee
Tokyo/Shinjuku, Tokyo
03.2024 - 04.2025

Barista
Independent Café, Tokyo, Japan
April 2023 – April 2024

  • Worked as a barista in a busy independent café in central Tokyo, delivering high-quality service in a fast-paced, customer-focused environment.
  • Prepared a range of espresso-based beverages following company standards to ensure consistent quality and customer satisfaction.
  • Operated professional coffee equipment including espresso machines and grinders, while maintaining a clean and organised work station.
  • Provided attentive and friendly service, taking orders and offering personalised drink recommendations based on customer preferences and dietary requirements.
  • Monitored inventory and restocked supplies such as milk, syrups, and disposables to ensure smooth and uninterrupted service during peak hours.
  • Built strong relationships with regular customers and contributed to a welcoming café atmosphere.

Waiter

Japanese Restaurant
Tokyo, Tokyo
08.2023 - 04.2025

Restaurant Server
Restaurant Name, Tokyo, Japan
May 2021 – April 2023

  • Worked as a server in a busy restaurant in Tokyo, delivering confident and professional customer service in a fast-paced environment.
  • Took orders, served food and beverages accurately, and ensured high levels of customer satisfaction.
  • Communicated effectively with customers to answer questions and accommodate special requests.
  • Maintained cleanliness and organisation of the dining area, supporting smooth daily operations.
  • Collaborated with kitchen and front-of-house teams to provide a seamless dining experience.

Education

Higher National Diploma - Global Economics

Universitu of Tokyo
Tokyo
04/2023 -

Languages

English
Intermediate
Japanese
Proficient (C2)

Additional Information

I have a passion for creativity, especially in music production, which drives me to embrace new challenges enthusiastically. I am highly attuned to the atmosphere in the workplace and excel at noticing areas for improvement, fostering a positive and productive environment

Timeline

Barista

Doutor Coffee
03.2024 - 04.2025

Waiter

Japanese Restaurant
08.2023 - 04.2025

Higher National Diploma - Global Economics

Universitu of Tokyo
04/2023 -
Makoto KamedaBarista,Hospitality Worker