Mako Ono
London,United Kingdom
Summary
Motivated postgraduate student with over three years of café experience (2021–2024) in customer service and fast-paced environments. Skilled in drink preparation and handling multiple orders efficiently, with strong communication skills and a team-oriented attitude. Seeking a part-time role where I can contribute to a positive customer experience.
Overview
4
4
years of professional experience
Work history
Part-time Staff
Sushi no Midori
Kanagawa, Japan
11.2024 - Current
- Served food and prepared drinks while ensuring efficient customer service
- Handled orders and payments at the register accurately
- Assisted with food preparation and pre-opening setup
- Supported overall front-of-house operations in a busy restaurant environment
Part-time Staff
Tully's Coffee
Tokyo, Japan
11.2021 - 11.2024
- Worked at a major coffee chain in Japan, serving a high volume of customers daily
- Prepared a wide range of beverages while maintaining quality and speed during busy periods
- Handled orders and payments at the register accurately
- Supported daily store operations in a fast-paced café environment
Education
MSc Marketing - Marketing
Queen Mary University of London
London, England 09.2025 -
Bachelor of Economics - Economics
Aoyamagakuin University
Tokyo, Japan 04.2021 - 03.2025
Skills
Japanese: Native level
English: Fluent level
Language: EIKEN Grade Pre-1
(English proficiency certification assessing reading, listening, writing, and speaking skills)
Custom
Availability: Available to work 4–5 days per week, including weekends and evenings.
Timeline
MSc Marketing - Marketing
Queen Mary University of London
09.2025 -
Part-time Staff
Sushi no Midori
11.2024 - Current
Part-time Staff
Tully's Coffee
11.2021 - 11.2024
Bachelor of Economics - Economics
Aoyamagakuin University
04.2021 - 03.2025