Makeda Brown

I provide high-quality, person-centred care within clients’ homes, enabling them to live with dignity, safety, and independence. My responsibilities include:

• Assisting with daily personal care, including washing, dressing, grooming, and maintaining hygiene, always ensuring comfort and respect.
• Supporting with medication administration and monitoring in line with individual care plans.
• Preparing nutritious meals and assisting with household tasks, errands, and appointments to promote independence and reduce isolation.
• Providing safe mobility support, including use of hoists and equipment, applying correct manual handling techniques to minimise risk and maintain comfort.
• Offering companionship and emotional support through conversation, activities, and hobbies, promoting overall wellbeing.
• Maintaining accurate records, observing and reporting changes in health or behaviour to ensure effective care.
• Upholding strict health, safety, and safeguarding standards at all times.

This role demands adaptability, empathy, and resilience. I combine professional care skills with patience and reliability, supporting clients to maintain their quality of life within the familiarity of their own homes.

Delivered care for children with complex medical needs, including PEG feeding, NG feeding, and medication administration in line with MAR charts. Supported mobility through hoist transfers, ensured safety in the home, and created a nurturing environment for children and families. Maintained accurate documentation, observed changes in health and behaviour, and worked closely with parents and the wider care team. Developed advanced safeguarding knowledge, resilience under pressure, and the ability to balance clinical precision with compassion.

Worked across kitchen, tills, and dining area to provide fast, efficient service in a high-pressure environment. Prepared food to company standards, managed transactions accurately, and supported customers with queries and concerns. Maintained hygiene and safety standards with balancing teamwork with independent responsibility. Developed strong communication, adaptability, and time management skills

Prepared fresh Mexican food in a fast paced airport kitchen, balancing quality and speed under strict time pressures. Assisted with stock control, food safety compliance, and customer service during peak hours. Collaborated with colleagues to deliver accurate, timely orders with maintaining hygiene and presentation standards

Joined Vendetta as a Sales Representative and quickly promoted within the same month to manage and train a small team of new staff. Led door-to door sales of WiFi and broadband services, teaching colleagues effective sales techniques and accompanying them in the field to boost performance. Built rapport with customers, tailored solutions to individual needs, and consistently achieved sales targets. This role strengthened my leadership, communication, and coaching abilities whilst deepening my resilience and adaptability in a target-driven environment.

Provided personalised customer service in a busy retail environment. Assisted with styling advice, processed transactions, and maintained stock displays to brand standards. built strong client relationships by listening to customer needs and delivering solutions. Developed confidence, product knowledge, and teamwork skills in a high end retail setting.