Focused Business Support Administrator with demonstrated ability to organise work, establish priorities and delegate tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. Proven expertise in Communication, Reporting, Budgets, Critical thinking and Problem solving.
Overview
10
10
years of professional experience
Work history
Business Support Administrator, Executive
La Place Network Solutions Ltd
03.2013 - 01.2023
Manage calendars, schedule appointments, and coordinate meetings for executives and teams
Handle correspondence, including emails, letters, and memos, on behalf of the company or executives
Prepare and proofread documents, presentations, and reports to ensure accuracy and professionalism
Assist in project planning, execution, and monitoring by coordinating tasks, timelines, and resources
Collaborate with different departments to ensure projects are on track and meet established objectives
Maintain project documentation, track progress, and report updates to stakeholders
Assist in project planning, execution, and monitoring by coordinating tasks, timelines, and resources
Collaborate with different departments to ensure projects are on track and meet established objectives
Maintain project documentation, track progress, and report updates to stakeholders
Serve as a point of contact between different teams, departments, and the Management team
Facilitate effective communication by relaying information, clarifying queries, and ensuring everyone is aligned
Oversee general office operations, including inventory, supplies, Sales, logistics, maintenance, equipment, and facilities
Handle administrative tasks such as filing, record-keeping, and organization of company data
Provide exceptional customer service to clients, partners, and visitors by addressing inquiries, resolving issues, and maintaining positive relationships
Collect, organize, and manage data using software tools, spreadsheets, and databases
Assist in analysing data to support decision-making and identify trends or opportunities
Organize company events, activations, product launch, and conferences, handling logistics and ensuring smooth execution
Manage travel arrangements, including booking flights, accommodations, and itineraries for employees and executives
Assist in budget tracking and expense management by processing invoices, reimbursements, and financial documents
Maintain accurate records and documentation, ensuring compliance with company policies and regulations
Identify opportunities to enhance operational efficiency and suggest improvements to existing processes
Collaborate with colleagues and contribute positively to the overall team dynamic.
Guided company progress by defining, establishing and implementing organisational goals, policies and procedures.
Skillfully negotiated and approved three contracts per quarter, increasing business growth and revenue.
Directed accomplished teams, demonstrating expertise within staff development, strategic talent acquisition and transformational leadership.
Upskilled and re-skilled dynamic teams through strategic training, individual performance reviews and annual appraisals.
Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
Spearheaded development and delivery of future product offerings based on in-depth market research.
Provided customers with outstanding service, extending relationships for future business opportunities.
Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
Supervised budgets and timelines, ensuring progress met project scope targets.
Kept accurate company records, upholding compliance with regulations and company policies.
Administrative Assistant
Gadget Hub Plus
Ibadan , Oyo State
03.2013 - 12.2017
Provided comprehensive administrative support to the executive team, managing calendars, scheduling meetings, and handling correspondence
Prepared and proofread documents, reports, and presentations, ensuring accuracy and adherence to company standards
Managed travel arrangements, including booking flights, accommodations, and itineraries, optimizing travel efficiency
Develop and Execute Business Plan in alignment with the annual target and budget
Sales Drive through Management of distributors to ensure Regional Distributors and Wholesalers achieve Quarterly Targets which results in the annual Target
Ensure Product availability across the channel, development of new Markets and Channels of distribution
Deployment of Quarterly Incentive Scheme across the Channel (RD and Wholesale Incentive, Retail Incentive and FFT Incentive)
Effective Management of Nokia mobile Field Force Team in the region to ensure Sales Target achievement and other KPIs
Retail Execution and Retail Evaluation Tracking through eLeader Tool kit
Effective Planning, Execution and Evaluation of Trade Activation and Promotion in line with the Company's guidelines and expected ROI
Management of Direct to Retail Project (DTR) in conjunction with the Partners and Retailers in the Region
Stock and Price Management through the Channel and Channel Discipline
Provide consolidated weekly and quarterly Report on Sell-thru, Sell Out, and Availability and Competition activities
Development of new Markets and Channels of distribution
Training and Coaching (Product and Soft Skills)
Maintained office supplies and equipment, reducing expenses through efficient inventory management
Handled client inquiries and provided exceptional customer service, contributing to client satisfaction and retention
Assisted in organizing meetings, activations, product lunch, conferences and ensuring smooth execution and positive feedback.
Took detailed minutes at meetings following instructions from senior team members.
Ordered office supplies and researched new deals and suppliers.
Kept and maintained accurate filing system for preservation of office information.
Provided printing, photocopying scanning support to colleagues.
Called maintenance team to perform repairs and inspections on office equipment.
Monitored and updated budget and account records.
Made travel arrangements and booked accommodation for staff members.
Coordinated and facilitated company social outings and lunches, showing up to event venues in advance to make preparations.
Prepared, reviewed and submitted team expense reports.
Booked flights and hotels for domestic and international meetings.
Prioritised incoming communications to filter out basic requests and minimise disruptions.
Education
MSc - Financial Management
Sheffield Hallam University
B.Sc - Extension and Rural development
University of Agriculture
Abeokuta
2005
Skills
Proficient in Microsoft Office Tools, Internet User