Summary
Overview
Work History
Education
Skills
Certification
Software
References
Timeline

Matt xxxxxxx

Lead Test Analyst
Faringdon,Oxfordshire

Summary

A dedicated and results-driven ISEB Practitioner and ITIL v3 qualified Hands-on Test Lead with extensive experience in financial services, specializing in test strategy creation, SIT and UAT execution and management, using a variety of techniques and technologies.

Proven success in delivering high-quality testing solutions in fast-paced, audit-driven environments, with a focus on outcome and efficiency and an impressive ability to react to ever changing dynamics to achieve objectives.

Adept at leading cross-functional teams and managing third-party suppliers, Matt is a committed team member with exceptional leadership, organisational skills and communication abilities to lead high-performing cross-functional teams.

Overview

18
18
years of professional experience
2
2
Certifications

Work History

Hands-on Test Lead

Mercedes-Benz Financial Services UK
Milton Keynes
01.2022 - 10.2024
  • Developed and executed comprehensive test strategies for the European Mercedes-Benz financial contract management system and its integration into a complex technology landscape, ensuring compliance with evolving legal and financial regulations.
  • Led test project planning and system integration testing (SIT) for critical integrations, including a .NET point of sale system, REST API testing, and open banking adoption, all while navigating tight, regulatory-driven timelines.
  • Managed the integration and testing of third-party services, including Equifax’s and Experian’s systems, upgrading bank verification checks, and implementing a global Anti-Money Laundering (AML) system hosted by Mercedes-Benz, ensuring adherence to FCA regulations.
  • Oversaw defect management and troubleshooting of complex issues across multiple systems, working closely with third-party suppliers to resolve issues under changing and challenging timelines, achieving a X% reduction in critical defects.
  • Managed conflicting requirements and risks within a dynamic environment driven by FCA regulations, industry audits, and corporate mandates, ensuring timely sign-off on formal system and business QA activities.
  • Coordinated business UAT testing, ensuring smooth execution despite frequent changes in scope and timelines, while successfully managing conflicting priorities across projects.
  • Delivered detailed test reporting to senior stakeholders, providing insights into progress, defect trends, and risk mitigation strategies, supporting decision-making under audit and compliance pressures.
  • Navigated a high-pressure, multi-project release environment, balancing regulatory requirements with hard deadlines to ensure secure, stable, and advanced technology implementations.

Test Defect Manager

RM plc
Abingdon
05.2021 - 11.2021
  • Established a comprehensive defect management process for the adoption of Microsoft D365
  • Measured quality standards against agreed KPIs using Power BI, implementing strategic recommendations as required to aid efficient project delivery.

ELS Incident Manager

St James Place Wealth Management
Cirencester
01.2015 - 05.2021
  • Managed the Early Lifecycle Support (ELS) process for the rollout of Salesforce (Lightning) to 5000+ partners and 700,000 clients, coordinating defect management and stakeholder communication to Director-level executives.
  • Created and led the ELS process for the annual Wealth Account customer portfolio report, handling high sensitivity and high severity incidents, chairing meetings and clearly communicating with SJP Directors.
  • Managed quality control of supplier testing deliverables, implemented Xray Jira plugin and drove testing improvements across projects.

Financial Crime Senior Test Analyst

TSB Bank
Gloucester
07.2019 - 01.2020
  • Analysed complex suspicious activity monitoring logic to deliver and execute a data-driven test strategy for implementation of a UK wide Anti-money laundering system, enhancing customer security and achieving regulatory compliance
  • Provided expert guidance to IT support teams, optimizing incident response times and ensuring secure systems

Programme Defect Manager

St James Place Wealth Management
Cirencester
01.2015 - 07.2019
  • Revolutionized the defect management process for the migration of £95 billion in assets, instigating and championing a quality-driven assessment of regular project releases. This approach significantly improved project release accuracy, regulatory compliance, and reduced critical defects.
  • Managed defect management team across time zones to drive a highly performing defect resolution process within the Technology Transformation Programme.
  • Used expert communication and organisation skills to liaise between cross-functional teams, facilitating overall project success.
  • Measured quality standards against agreed KPIs, implementing strategic recommendations as required to aid efficient project delivery.
  • Maintained strict [Type] regulatory and standards compliance through [Action].

Senior Test Analyst

EDF Energy
Gloucester, Worcestershire
06.2013 - 01.2015
  • Planned and managed all project test stages, coordinating with external teams and contributing to project checkpoint meetings for the business critical UK power station management system.
  • Optimised testing outcomes, liaising with Business Analysts to understand and analyse functional and non-functional requirements.
  • Communicated complex errors and issues clearly to technical and non-technical colleagues.

Test Lead

UCAS
Cheltenham
04.2012 - 06.2013
  • Led user acceptance testing (UAT) of core student application management suite.
  • Developed and implemented system testing plans in support of cloud migrations of key student application tracker system.
  • Led team of 10 by example, instilling commitment to Agile methodology and processes and providing training and mentoring.

QA Test Lead

RM Education
Abingdon
03.2010 - 03.2012
  • Managed functional testing of an electronic exam marking system.
  • Improved testing methods and strategies proactively to meet increasingly defined requirements.
  • Analysed incoming work to determine staff and test environment requirements.
  • Introduced automation testing procedures.
  • Supported junior team members, offering guidance and coaching to meet personal and team development goals.

Telephony Test Manager

BSkyB
London
12.2006 - 03.2010
  • Led multiple global test teams to deliver critical telephony and broadband projects, supporting Sky's entry to the retail fibre broadband market
  • Managed testing of 3D Secure financial payment implementation on Sky.com, achieving Visa and MasterCard accreditation
  • Strategically recruited and trained long-term test analysts.

Education

Bachelor of Science Honours - Physiological Sciences

University of Newcastle upon Tyne

Skills

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Certification

ITIL v3 Foundation Certificate in IT Service Management

Software

Postman

Javascript

SQL

Jira

NET

References

References available upon request.

Timeline

Hands-on Test Lead - Mercedes-Benz Financial Services UK
01.2022 - 10.2024
Test Defect Manager - RM plc
05.2021 - 11.2021
Financial Crime Senior Test Analyst - TSB Bank
07.2019 - 01.2020
Programme Defect Manager - St James Place Wealth Management
01.2015 - 07.2019
ELS Incident Manager - St James Place Wealth Management
01.2015 - 05.2021
Senior Test Analyst - EDF Energy
06.2013 - 01.2015
Test Lead - UCAS
04.2012 - 06.2013

ITIL v3 Foundation Certificate in IT Service Management

06-2010
QA Test Lead - RM Education
03.2010 - 03.2012

ISEB Practitioner Certificate in Software Testing

08-2007
Telephony Test Manager - BSkyB
12.2006 - 03.2010
University of Newcastle upon Tyne - Bachelor of Science Honours, Physiological Sciences
Matt xxxxxxxLead Test Analyst