Postman
Matt xxxxxxx
Lead Test Analyst
Faringdon,Oxfordshire
Summary
A dedicated and results-driven ISEB Practitioner and ITIL v3 qualified Hands-on Test Lead with extensive experience in financial services, specializing in test strategy creation, SIT and UAT execution and management, using a variety of techniques and technologies.
Proven success in delivering high-quality testing solutions in fast-paced, audit-driven environments, with a focus on outcome and efficiency and an impressive ability to react to ever changing dynamics to achieve objectives.
Adept at leading cross-functional teams and managing third-party suppliers, Matt is a committed team member with exceptional leadership, organisational skills and communication abilities to lead high-performing cross-functional teams.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Hands-on Test Lead
Mercedes-Benz Financial Services UK
Milton Keynes
01.2022 - 10.2024
- Developed and executed comprehensive test strategies for the European Mercedes-Benz financial contract management system and its integration into a complex technology landscape, ensuring compliance with evolving legal and financial regulations.
- Led test project planning and system integration testing (SIT) for critical integrations, including a .NET point of sale system, REST API testing, and open banking adoption, all while navigating tight, regulatory-driven timelines.
- Managed the integration and testing of third-party services, including Equifax’s and Experian’s systems, upgrading bank verification checks, and implementing a global Anti-Money Laundering (AML) system hosted by Mercedes-Benz, ensuring adherence to FCA regulations.
- Oversaw defect management and troubleshooting of complex issues across multiple systems, working closely with third-party suppliers to resolve issues under changing and challenging timelines, achieving a X% reduction in critical defects.
- Managed conflicting requirements and risks within a dynamic environment driven by FCA regulations, industry audits, and corporate mandates, ensuring timely sign-off on formal system and business QA activities.
- Coordinated business UAT testing, ensuring smooth execution despite frequent changes in scope and timelines, while successfully managing conflicting priorities across projects.
- Delivered detailed test reporting to senior stakeholders, providing insights into progress, defect trends, and risk mitigation strategies, supporting decision-making under audit and compliance pressures.
- Navigated a high-pressure, multi-project release environment, balancing regulatory requirements with hard deadlines to ensure secure, stable, and advanced technology implementations.
Test Defect Manager
RM plc
Abingdon
05.2021 - 11.2021
- Established a comprehensive defect management process for the adoption of Microsoft D365
- Measured quality standards against agreed KPIs using Power BI, implementing strategic recommendations as required to aid efficient project delivery.
ELS Incident Manager
St James Place Wealth Management
Cirencester
01.2015 - 05.2021
- Managed the Early Lifecycle Support (ELS) process for the rollout of Salesforce (Lightning) to 5000+ partners and 700,000 clients, coordinating defect management and stakeholder communication to Director-level executives.
- Created and led the ELS process for the annual Wealth Account customer portfolio report, handling high sensitivity and high severity incidents, chairing meetings and clearly communicating with SJP Directors.
- Managed quality control of supplier testing deliverables, implemented Xray Jira plugin and drove testing improvements across projects.
Financial Crime Senior Test Analyst
TSB Bank
Gloucester
07.2019 - 01.2020
- Analysed complex suspicious activity monitoring logic to deliver and execute a data-driven test strategy for implementation of a UK wide Anti-money laundering system, enhancing customer security and achieving regulatory compliance
- Provided expert guidance to IT support teams, optimizing incident response times and ensuring secure systems
Programme Defect Manager
St James Place Wealth Management
Cirencester
01.2015 - 07.2019
- Revolutionized the defect management process for the migration of £95 billion in assets, instigating and championing a quality-driven assessment of regular project releases. This approach significantly improved project release accuracy, regulatory compliance, and reduced critical defects.
- Managed defect management team across time zones to drive a highly performing defect resolution process within the Technology Transformation Programme.
- Used expert communication and organisation skills to liaise between cross-functional teams, facilitating overall project success.
- Measured quality standards against agreed KPIs, implementing strategic recommendations as required to aid efficient project delivery.
- Maintained strict [Type] regulatory and standards compliance through [Action].
Senior Test Analyst
EDF Energy
Gloucester, Worcestershire
06.2013 - 01.2015
- Planned and managed all project test stages, coordinating with external teams and contributing to project checkpoint meetings for the business critical UK power station management system.
- Optimised testing outcomes, liaising with Business Analysts to understand and analyse functional and non-functional requirements.
- Communicated complex errors and issues clearly to technical and non-technical colleagues.
Test Lead
UCAS
Cheltenham
04.2012 - 06.2013
- Led user acceptance testing (UAT) of core student application management suite.
- Developed and implemented system testing plans in support of cloud migrations of key student application tracker system.
- Led team of 10 by example, instilling commitment to Agile methodology and processes and providing training and mentoring.
QA Test Lead
RM Education
Abingdon
03.2010 - 03.2012
- Managed functional testing of an electronic exam marking system.
- Improved testing methods and strategies proactively to meet increasingly defined requirements.
- Analysed incoming work to determine staff and test environment requirements.
- Introduced automation testing procedures.
- Supported junior team members, offering guidance and coaching to meet personal and team development goals.
Telephony Test Manager
BSkyB
London
12.2006 - 03.2010
- Led multiple global test teams to deliver critical telephony and broadband projects, supporting Sky's entry to the retail fibre broadband market
- Managed testing of 3D Secure financial payment implementation on Sky.com, achieving Visa and MasterCard accreditation
- Strategically recruited and trained long-term test analysts.
Education
Bachelor of Science Honours - Physiological Sciences
Skills
undefined
Certification
ITIL v3 Foundation Certificate in IT Service Management
Software
Javascript
SQL
Jira
NET
References
References available upon request.
Timeline
Hands-on Test Lead - Mercedes-Benz Financial Services UK
01.2022 - 10.2024
Test Defect Manager - RM plc
05.2021 - 11.2021
Financial Crime Senior Test Analyst - TSB Bank
07.2019 - 01.2020
Programme Defect Manager - St James Place Wealth Management
01.2015 - 07.2019
ELS Incident Manager - St James Place Wealth Management
01.2015 - 05.2021
Senior Test Analyst - EDF Energy
06.2013 - 01.2015
Test Lead - UCAS
04.2012 - 06.2013
ITIL v3 Foundation Certificate in IT Service Management
06-2010
QA Test Lead - RM Education
03.2010 - 03.2012
ISEB Practitioner Certificate in Software Testing
08-2007
Telephony Test Manager - BSkyB
12.2006 - 03.2010
University of Newcastle upon Tyne - Bachelor of Science Honours, Physiological Sciences
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