Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maja Beech

Dundee,UK

Summary

Skilled professional with expertise in customer service, fluent in multiple foreign languages. Demonstrates exceptional time management efficiency and the ability to work well in a team. Proven track record of staying calm and working efficiently under pressure, with strong competencies in cash handling and till operation. Career goals include leveraging customer orientation skills to enhance client satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Receptionist

Premier Inn West
Dundee, UK
03.2024 - 10.2024
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Upheld confidentiality with sensitive information handling procedures.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Maintained an organised reception area for a professional business environment.
  • Completed minor repair works around the hotel for improved functionality.
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Worked closely with other departments to ensure comprehensive service provision to guests.

Waitress/Runner

Italienskan
Stockholm, Sweden
05.2022 - 09.2022
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Ensured compliance with health regulations through effective cleaning practices in the dining area.
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Maintained clean and organised dining area for customer comfort.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Provided top-notch service to customers, improved overall dining experience.

Summer Worker

Södra Sjukhuset (SÖS)
Stockholm, Sweden
06.2021 - 09.2021
  • Assisted nursing staff for smoother operations and efficient service delivery.
  • Provided information to visitors, fostering a welcoming environment.
  • Prioritised empathetic communication with patients, enhancing their hospital stay experience.
  • Enhanced patient comfort by providing emotional support and companionship.
  • Managed the reception area whilst maintaining patient confidentiality at all times.
  • Transported patients around the facility safely, reducing stress levels associated with mobility issues post-surgery or during rehabilitation phases.
  • Assisted elderly patients with personal care tasks; ensured dignity was upheld at all times.

Charity Worker/Volunteer

Stockholm Stadmission
, Sweden
05.2017 - 07.2021
  • Packaged sold items carefully for optimal customer satisfaction post-purchase.
  • Assisted in sorting and pricing donations for streamlined operations.
  • Conducted regular inventory checks for up-to-date record keeping.
  • Managed till transactions, resulting in accurate accounting.
  • Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
  • Worked as part of a diverse team, fostering a positive working atmosphere.

Babysitter

MyNanny
Stockholm, Sweden
10.2019 - 06.2020
  • Supervised and monitored the safety of children in care to ensure well-being at all times.
  • Fostered an environment conducive to learning with the provision of educational games.
  • Kept living spaces neat and clean to maintain a proper hygienic environment.
  • Responded appropriately to the physical and emotional needs of the children, ensuring their comfort at all times.
  • Transported children to schools and social events to fulfil their daily routine smoothly.
  • Assisted children with homework, resulting in improvement in their academic performance.

Summer Worker

Bosworths Garden Centre
Burton Latimer, UK
06.2019 - 08.2019
  • Facilitated smooth check-out process to enhance customer shopping experience.
  • Provided excellent service during peak hours whilst managing stress effectively.
  • Boosted sales with effective merchandising techniques.
  • Performed regular stock checks, maintaining optimal inventory levels.
  • Educated customers about plant care for increased repeat business.
  • Assisted in plant care for healthy and vibrant stock.
  • Improved customer satisfaction by providing knowledgeable gardening advice.
  • Took on additional responsibilities during staff shortages; demonstrated versatility.
  • Arranged attractive displays to entice potential buyers.

Education

BSc - Psychology hons

University of Dundee
09.2021 -

High School - undefined

Florida Preparatory
08.2021 - 06.2022

Swedish Secondary School - undefined

Kungsholmens Gymnasium
08.2019 - 06.2021

Skills

  • Fluent in foreign languages
  • Time management efficiency
  • Customer orientation
  • Customer Service
  • Cash handling & till operation
  • Ability to work well in a team
  • Working efficiently under pressure
  • Staying calm under pressure

Languages

English
Proficient (C2)
Swedish
Proficient (C2)

Timeline

Receptionist

Premier Inn West
03.2024 - 10.2024

Waitress/Runner

Italienskan
05.2022 - 09.2022

BSc - Psychology hons

University of Dundee
09.2021 -

High School - undefined

Florida Preparatory
08.2021 - 06.2022

Summer Worker

Södra Sjukhuset (SÖS)
06.2021 - 09.2021

Babysitter

MyNanny
10.2019 - 06.2020

Swedish Secondary School - undefined

Kungsholmens Gymnasium
08.2019 - 06.2021

Summer Worker

Bosworths Garden Centre
06.2019 - 08.2019

Charity Worker/Volunteer

Stockholm Stadmission
05.2017 - 07.2021

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Maja Beech