Maja Godzisz
South East England,Hampshire
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work History
Waitress
Fez Restaurant
Petersfield, Hampshire
01.2024 - Current
- Improved customer satisfaction by providing efficient and friendly service.
- Utilised professional communication skills to resolve customer complaints.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Informed kitchen staff regarding special order requirements.
Crew member
McDonald's
Petersfield, Hampshire
10.2023 - 12.2024
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Operated cash registers accurately, ensuring proper handling of transactions.
Education
GCSEs - Humanities, Sciences, Maths and English
The Petersfield School
Petersfield 09.2017 - 06.2022
A-Levels - English language, Biology and Psychology
Godalming College
Godalming 09.2022 - 06.2024
Skills
- Time management
- Bill calculation accuracy
- Complaint resolution
- Effective up-selling techniques
- Order taking
- Food serving
- Staff training capabilities
- Menu knowledge
- Sanitisation procedures
- Positive and approachable
- Verbal communication
- Outstanding customer service
- Cleaning requirements
- Efficient under pressure
- Organised and reliable
- Cash and credit transactions
Languages
Polish
Native
References
References available upon request.
Timeline
Waitress
Fez Restaurant
01.2024 - Current
Crew member
McDonald's
10.2023 - 12.2024
A-Levels - English language, Biology and Psychology
Godalming College
09.2022 - 06.2024
GCSEs - Humanities, Sciences, Maths and English
The Petersfield School
09.2017 - 06.2022
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