Summary
Overview
Work history
Education
Skills
Timeline
Generic

Maja Bialoskorska

Weston Super Mare,North Somerset

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

7
7
years of professional experience

Work history

Customer service advisor

Etex
Bristol
05.2024 - Current
  • Guided customers through troubleshooting process with patience and clarity.
  • Assisted customers with product inquiries for enhanced shopping experience.
  • Coordinated with other departments to resolve any booking-related issues swiftly.
  • Streamlined booking process to improve customer satisfaction.
  • Updated bookings from forwarding and shipping teams to reflect accurate delivery estimates.

Passenger service agent

DHL / Easy Jet
Bristol
03.2023 - 05.2024
  • Led timely check-in procedures to facilitate departures in line with schedule.
  • Performed boarding gate duties in line with airline schedule.
  • Stayed updated on changes to travel regulations and required documentation.

Sales Account Manager

Clear branding
Tenbury wells
03.2022 - 03.2023
  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Exceeded sales targets by delivering high call volumes and tailored product recommendations.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Contributed to team success by completing jobs quickly and accurately.
  • Followed industry trends and set pricing strategies to maximise business returns.
  • Used Microsoft Word and other software tools to create documents and clear communications.

Kitchen Assistant

Whitegates
Bromyard
01.2022 - 02.2022
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Sales Assistant

Regenarate
Hereford , Herefordshire
09.2020 - 05.2021
  • Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments.

Privet Care Assistant

Janet McMorran
Bromayrd , Herefordshire
07.2018 - 09.2019
  • Maintained a clean reception area, including lounge and associated areas.
  • Assisted with event planning, including Associated travel and logistical arrangements.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

Education

GCSE -

Queen Elizabeth High School
Bromyard

BETEC - Businesses level 3

Hereford and Ludlow college
Hereford, Herefordshire

Skills

  • Works well under pressure
  • Mother of one child
  • Excellent timekeeping
  • Customer service
  • Cash management
  • Well organised
  • Time management

Timeline

Customer service advisor

Etex
05.2024 - Current

Passenger service agent

DHL / Easy Jet
03.2023 - 05.2024

Sales Account Manager

Clear branding
03.2022 - 03.2023

Kitchen Assistant

Whitegates
01.2022 - 02.2022

Sales Assistant

Regenarate
09.2020 - 05.2021

Privet Care Assistant

Janet McMorran
07.2018 - 09.2019

GCSE -

Queen Elizabeth High School

BETEC - Businesses level 3

Hereford and Ludlow college
Maja Bialoskorska