Maja Ahaiwe
Coventry
Summary
I am an enthusiastic individual with excellent communication and organisation skills. With much experience in customer service, I am able to prioritise the individual needs of each customer and provide them with a well suited and accurate response to any queries. I am able to work efficiently and effectively in fast paced environments while maintaining a clean workspace. I am highly adaptable and a fast learner, able to confidently navigate new system and work in accordance with new rules.
Overview
2
2
years of professional experience
Work History
Temporary sales associate
The Perfume Shop
Cambridge, Cambridgeshire
08.2024 - 10.2024
- Quickly developed in-depth knowledge of various brand lines, including product features and customer preferences, to provide tailored recommendations and enhance sales.
- Highly adaptable to new environments, quickly adjusting to changing work settings and responsibilities.
- Ability to adjust and respond effectively to new challenges.
- Resolved customer queries by utilising in-depth product knowledge.
Customer service associate
Aldi
Cambridge, Cambridgeshire
11.2023 - 09.2024
- Skilled at working effectively in busy, fast-paced environments, while maintaining attention to detail.
- Confident in engaging with customers, ensuring they always have a pleasant and welcoming experience in-store.
- Able to work efficiently through use of time management skills.
- Facilitated smooth checkout process, reducing wait times for customers.
Retail sales associate
TK Maxx
Cambridge, Cambridgeshire
11.2022 - 08.2023
- Contributed to sales targets through active promotion of products.
- Maintained tidy sales floor to enhance shopping experience.
- Assisted in visual merchandising, improving shop floor appeal.
- Demonstrated strong problem-solving abilities when resolving customer complaints effectively.
Education
Bachelor of Arts - Politics
The University of Warwick
Coventry 09/2024 -
A-Levels - Politics Psychology Film
Long Road Sixth Form College
Cambridge 09/2022 - 07/2024
GCSEs -
Chesterton Community College
Cambridge, Cambridgeshire 09/2017 - 06/2022
Skills
- Excellent customer service
- Customer loyalty schemes
- Challenge 25 compliance
- Cash register maintenance
- Gift wrapping
- Shop floor merchandising
- Item scanning accuracy
- Customer relations
- Retail knowledge and experience
Timeline
Temporary sales associate
The Perfume Shop
08.2024 - 10.2024
Customer service associate
Aldi
11.2023 - 09.2024
Retail sales associate
TK Maxx
11.2022 - 08.2023
Bachelor of Arts - Politics
The University of Warwick
09/2024 -
A-Levels - Politics Psychology Film
Long Road Sixth Form College
09/2022 - 07/2024
GCSEs -
Chesterton Community College
09/2017 - 06/2022
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