Maj Hamid

Spearhead two creative platforms that curate and deliver vibrant nightlife cultural and community events across London.

Assisted teams in planning and delivering events from concept to completion, including logistics, scheduling, and operational flow.
Supported venue sourcing through site visits, capacity checks, and risk assessments.
Coordinated equipment, sound, lighting, staff, and technical needs for various events.
Helped oversee setup, guest flow, safety checks, and event breakdown.

Assisted in managing venues and stakeholders.
Built relationships with venues, DJs, artists, promoters, and suppliers.
Supported negotiations for bookings, timings, technical requirements, and access.

Assisted in creative direction and media production tasks.
Supported all creative output including filmography, photography, artwork, flyers, and branding.
Helped produce promotional content and manage content calendars.
Aided production crews to ensure high-quality capture of events.

Assisted in developing marketing strategies to enhance visibility and attendance.
Supported management of social media channels and promotional partnerships.
Contributed to creating campaigns that aligned with audience engagement goals.

Support compliance with venue rules, licensing requirements, and safety procedures.
Assist in conducting risk assessments to ensure safe event environments.
Provide real-time troubleshooting with a calm, solutions-focused approach.

Assisted in managing projects and teams of creatives, volunteers, and collaborators.
Supported budgeting processes by tracking expenses and coordinating suppliers.
Facilitated the delivery of events that met client and audience expectations.

Employee Relations and Case Management HR Advisory and Policy Support Recruitment and Onboarding Learning, Development and Engagement HR Systems and Data

May 2023 to Present

Provide HR advisory support across the organisation with a strong focus on employee relations, case management, recruitment, onboarding, policy development and people operations. Work closely with the Head of HR and senior leaders to ensure fair, consistent and compliant HR practice.

• Manage ER cases end to end including investigations, hearings, documentation and outcomes • Conduct fact finding meetings, gather evidence and prepare structured investigation reports • Advise managers on conduct, performance, attendance and capability issues • Support disciplinary, grievance, capability and appeal processes • Monitor sickness absence, produce trigger reports and support early intervention • Coordinate Occupational Health referrals and follow up actions • Maintain accurate case records and ensure audit ready documentation

• Provide day to day HR advice on policies, procedures and employment law • Support policy updates, compliance checks and implementation • Maintain HR records including mandatory training, CPD and workforce data • Support job evaluations, restructuring discussions and organisational design

• Manage recruitment from adverts to offers, working closely with hiring managers • Complete pre employment checks and ensure compliance • Oversee onboarding through FLOW and Docusign • Support induction delivery and improve new starter experience

• Track appraisal and probation compliance • Support training rollouts and development initiatives • Contribute to employee engagement activities and company events

• Maintain HRIS records with accuracy and confidentiality • Produce reports, track trends and provide insights for decision making • Support HR systems improvements and process development • Handle HR queries, manage documentation and ensure data protection compliance

Facilitated complex casework for employee relations, ensuring seamless coordination of formal HR processes.

Assisted in coordinating disciplinary grievance capability and appeal processes from initiation to conclusion.
Created formal correspondence, including outcome letters, summaries, investigation documents, and hearing packs.
Recorded accurate minutes for hearings, investigations, and formal meetings.
Supported managers in interpreting policies and procedures.
Prioritised incoming queries and escalated urgent matters as necessary.
Maintained confidentiality and ensured compliance with data protection regulations.

Tracked sickness absence and generated regular trigger reports.
Assisted managers in addressing short-term and long-term absence cases.
Compiled documentation for occupational health referrals and monitored outcomes.

Assisted er advisors and er managers with diary management.
Organised er databases, filing systems, and confidential records.
Supported audits, teaching materials, CPD documentation, and report preparation.
Maintained accuracy and compliance of all HR records for audit readiness.

• Assisted with recruiting, background checks and reference checks.
• Managed accurate and accessible employee data records.
• Arranged meetings and appointments using calendar management system.
• Maintained strict confidentiality of digital and physical records.
• Compiled personnel data and generated reports for senior HR staff.
• Provided director with monthly, quarterly and weekly reports to brief about employee performance levels and HR related issues.
• Established trust and positive rapport when communicating by telephone.

Delivered exceptional client service and bespoke tailoring support within high-end retail environment.

Assisted in building and managing a client book exceeding one hundred clients.
Contributed to achieving annual sales exceeding one million pounds.
Supported delivery of a sixty-five thousand pound personal styling project for a high net worth client.
Helped reach monthly sales of over eighty-five thousand pounds.
Facilitated promotion to key holder and head of the suit department.
Trained junior consultants and assisted in team development.

• Advised customers on product range, price, delivery, warranties and product use.
• Met sales targets through proactive promotion and excellent customer service.
• Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
• Shared new products and promotions with customer to encourage sales.
• Secured new clients through targeted prospecting and networking.
• Participated in sales training and workshops to amplify skills and leverage productivity.
• Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.