Summary
Overview
Work history
Skills
Languages
Timeline
Generic

Maiwand Aman

West Sussex

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work history

Customer service representative

Kentucky Grill
Hendon London, London
08.2024 - 04.2025
  • Assisted customers in resolving inquiries and complaints through effective communication and problem-solving techniques.
  • Engaged in training sessions to enhance product knowledge and service skills, fostering personal development.
  • Improved customer satisfaction by effectively handling complaints and inquiries.

Amazon Flex Driver

Amazon
London, London
06.2024 - 02.2025
  • Delivered packages efficiently to various locations whilst adhering to scheduled timeframes.
  • Communicated effectively with dispatch team to confirm delivery details and address any issues.
  • Resolved logistical issues swiftly to ensure on-time deliveries.
  • Enhanced customer satisfaction with prompt and courteous delivery service.

Skills

  • Pressure handling
  • Efficient telephonic etiquette
  • Telephone manners
  • Patient attitude
  • Time-Management prowess

Languages

English
Elementary
Pashto
Intermediate
Urdu
Elementary

Timeline

Customer service representative

Kentucky Grill
08.2024 - 04.2025

Amazon Flex Driver

Amazon
06.2024 - 02.2025
Maiwand Aman