Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work history
Customer service representative
Kentucky Grill
Hendon London, London
08.2024 - 04.2025
Assisted customers in resolving inquiries and complaints through effective communication and problem-solving techniques.
Engaged in training sessions to enhance product knowledge and service skills, fostering personal development.
Improved customer satisfaction by effectively handling complaints and inquiries.
Amazon Flex Driver
Amazon
London, London
06.2024 - 02.2025
Delivered packages efficiently to various locations whilst adhering to scheduled timeframes.
Communicated effectively with dispatch team to confirm delivery details and address any issues.
Resolved logistical issues swiftly to ensure on-time deliveries.
Enhanced customer satisfaction with prompt and courteous delivery service.
Camp Staff Lifeguard and Rifle Instructor at Kentucky 4-H, University of KentuckyCamp Staff Lifeguard and Rifle Instructor at Kentucky 4-H, University of Kentucky
Technical Project Specialist – Behavioral Health Policy Team at Kentucky Department for Medicaid Services (via University of Kentucky, Dept. of Biomedical Informatics)Technical Project Specialist – Behavioral Health Policy Team at Kentucky Department for Medicaid Services (via University of Kentucky, Dept. of Biomedical Informatics)
Registered Nurse- Nurse Clinical at University of Kentucky, Kentucky Children's HospitalRegistered Nurse- Nurse Clinical at University of Kentucky, Kentucky Children's Hospital