Maisy McGarry
Widnes
Summary
Dedicated and passionate graduate with a strong background of providing high-quality, empathetic, and tailored customer service. Highly organised and a strong multi-tasker, who thrives both independently and within team environments. Known for meticulous attention to detail and accuracy, coupled with excellent communication skills whilst bringing a warm and friendly feel to the working atmosphere. Confident in new environments and adept at meeting new people. Possesses excellent IT skills and a keen interest in improving ways of working with a can do attitude and strong willingness to learn.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Customer Assistant
Marks and Spencer's
Widnes
2021.05 - 2021.09
- Proactively promoted deals, sales and promotions on the stores social media site to increase sales and company profits.
- Creating displays and focal points within the store that attracted customers.
- Provided outstanding customer service through being sociable and confident, treating all customers with respect and professionalism.
- Operated till systems smoothly, streamlining check-out process for customers.
- Delivering high standards of professionalism when face with a difficult problem or customer.
Customer Assistant
Primark
Preston
2021.10 - 2022.08
- Provided shopping advice based on customer needs, creating an engaging shopping experience.
- Processed transactions, dealing with cash and card.
- Maintained clean sales floors, organising merchandise for visually-appealing displays.
- Working efficiently and confidently within a large team and independently when needed.
- Creating a welcoming and easy shopping experience for customers by assisting them with their needs.
Sales Assistant
Superdrug
Widnes
2023.07 - Current
- Improved customer service by efficiently handling queries and complaints both customer facing and online.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Collaborated effectively with team members to meet sales targets.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Social media input for the store which involved promotion of products whilst appealing to all ages of customers through current trends.
- High levels of independent work, often taking charge with what to do next and resolving issues without seeking help.
Education
Saints Peter and Paul Catholic College
Widnes 2014.09 - 2019.06
A-Levels -
Cronton Sixth Form College
Widnes 2019.09 - 2021.06
Bachelor of Arts with Honours - Textile Design
UCLan
Preston 2021.09 - 2024.06
Skills
- Providing high quality, empathetic and tailored customer service
- Strong multi-tasker and highly organised
- Thrives when working independently and within a team when needed
- Meticulous attention to detail and accuracy
- Sociable and confident when meeting new people or in new environments, with excellent communication skills
- Excellent IT skills and knowledge with a strong passion to improve ways of working and expand knowledge
References
Claire Gillham - Superdrug Store Manager
Email -references@uk.aswatson.com
Timeline
Sales Assistant
Superdrug
2023.07 - Current
Customer Assistant
Primark
2021.10 - 2022.08
Bachelor of Arts with Honours - Textile Design
UCLan
2021.09 - 2024.06
Customer Assistant
Marks and Spencer's
2021.05 - 2021.09
A-Levels -
Cronton Sixth Form College
2019.09 - 2021.06
Saints Peter and Paul Catholic College
2014.09 - 2019.06