Summary
Overview
Work history
Education
Skills
References
Timeline
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Maisy McGarry

Widnes

Summary

Dedicated and passionate graduate with a strong background of providing high-quality, empathetic, and tailored customer service. Highly organised and a strong multi-tasker, who thrives both independently and within team environments. Known for meticulous attention to detail and accuracy, coupled with excellent communication skills whilst bringing a warm and friendly feel to the working atmosphere. Confident in new environments and adept at meeting new people. Possesses excellent IT skills and a keen interest in improving ways of working with a can do attitude and strong willingness to learn.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work history

Customer Assistant

Marks and Spencer's
Widnes
05.2021 - 09.2021
  • Proactively promoted deals, sales and promotions on the stores social media site to increase sales and company profits.
  • Creating displays and focal points within the store that attracted customers.
  • Provided outstanding customer service through being sociable and confident, treating all customers with respect and professionalism.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Delivering high standards of professionalism when face with a difficult problem or customer.

Customer Assistant

Primark
Preston
10.2021 - 08.2022
  • Provided shopping advice based on customer needs, creating an engaging shopping experience.
  • Processed transactions, dealing with cash and card.
  • Maintained clean sales floors, organising merchandise for visually-appealing displays.
  • Working efficiently and confidently within a large team and independently when needed.
  • Creating a welcoming and easy shopping experience for customers by assisting them with their needs.

Sales Assistant

Superdrug
Widnes
07.2023 - Current
  • Improved customer service by efficiently handling queries and complaints both customer facing and online.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Collaborated effectively with team members to meet sales targets.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Social media input for the store which involved promotion of products whilst appealing to all ages of customers through current trends.
  • High levels of independent work, often taking charge with what to do next and resolving issues without seeking help.

Education

Saints Peter and Paul Catholic College
Widnes
09.2014 - 06.2019

A-Levels -

Cronton Sixth Form College
Widnes
09.2019 - 06.2021

Bachelor of Arts with Honours - Textile Design

UCLan
Preston
09.2021 - 06.2024

Skills

  • Providing high quality, empathetic and tailored customer service
  • Strong multi-tasker and highly organised
  • Thrives when working independently and within a team when needed
  • Meticulous attention to detail and accuracy
  • Sociable and confident when meeting new people or in new environments, with excellent communication skills
  • Excellent IT skills and knowledge with a strong passion to improve ways of working and expand knowledge

References

Claire Gillham - Superdrug Store Manager

Email -references@uk.aswatson.com



Timeline

Sales Assistant

Superdrug
07.2023 - Current

Customer Assistant

Primark
10.2021 - 08.2022

Bachelor of Arts with Honours - Textile Design

UCLan
09.2021 - 06.2024

Customer Assistant

Marks and Spencer's
05.2021 - 09.2021

A-Levels -

Cronton Sixth Form College
09.2019 - 06.2021

Saints Peter and Paul Catholic College
09.2014 - 06.2019

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Maisy McGarry