Summary
Overview
Work history
Education
Skills
Custom
Timeline
Maisie McGill

Maisie McGill

Taunton

Summary

Compassionate and dedicated, possessing strong communication and teamwork skills essential for providing high-quality patient care. Demonstrates proficiency in assisting with daily living activities and maintaining safe, clean environment. Committed to making positive impact in the health care sector

Overview

5
5
years of professional experience

Work history

Health care assistant

Notaro care homes
Taunton, Somerset
04.2024 - Current
  • Assisted in patient care, improved comfort and well-being.
  • Managed personal hygiene of bed-bound residents, maintained dignity and respect at all times.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Upheld patient confidentiality at all times whilst performing duties such as personal care
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes
  • Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Worked closely with nurses to maintain high levels of communication.
  • Completed care documentation and monitored residents care plans to achieve up-to-date records.
  • Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
  • Provided basic patient health care, administering blood tests, taking blood pressure and dressing wounds.
  • First aid trained
  • Manual handling trained
  • Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.

Waitress/Bar Staff

Brewers Fayre
Somerset
05.2021 - 02.2024
  • I previously worked for the obridge brewers fayre, I worked there for over 2 years and I have learnt amazing customer service skills and how to look after everyone that walks into our building, customer satisfaction is our number one priority and our goal is to ensure everybody leaves as tho they feel like they've been taken care off
  • I can speak confidently whether it is via phone or in person and build good rapport with customers
  • I take pride in cleanliness throughout the restaurant whilst making sure the customers are attended too
  • I am good at up selling products and being able to work in busy environments
  • My job was not just waitressing but included working the bar on busy evenings and I can also work in the kitchen if needed making desserts or doing the pot wash
  • I am very knowledgeable of the menu and the drinks we sell, as well as delivering great service from the start till the end
  • Customer service is more than a job but making friends and reaching expectations so they want to return to the business

Kitchen Porter

Brewers Fayre
Taunton
05.2021 - 02.2024
  • I have experience working in a busy kitchen environment which includes pot washing doing desserts and starter training
  • I have also had shifts closing down the post wash station and doing the floors at end of day, also re stocking our dessert section and learning where we keep and store different items of food
  • I have learnt how to prepare food and have very good attention to detail on how to plate meals
  • I also have training on allergies and what to do if someone has an allergy

Waitressing and Bar Work

Beefeater
Taunton
12.2019 - 03.2020
  • At my 3 months work experience at the beefeater I completed the following tasks as a waitress:
  • Greeting customers at the door politely with a welcoming look on my face
  • Take them to a table that is clean and ready for them to sit at with menus
  • I took drink orders while they decided what they wanted to eat
  • Serve food to customers as soon as it was ready to go so it didn't get cold
  • Check back during their meals to see if everything's okay and theres no problem with their food
  • If there was I would apologise and go get a member of staff
  • I was responsible for clearing the customers empty plates and sorting out the bills
  • Help clean, set and polish tables for the next arrival of customers
  • Extra bits- polishing cutlery, filling draws with napkins, cutting lemon, making deserts along side an employee, making sure there were enough menus, putting empty glasses in the dishwasher behind the bar

Education

GCSE or equivalent - undefined

Skills

  • Polite and friendly
  • Hardworking
  • Punctual
  • Reliable
  • Patient and understanding
  • Eager to learn new skills
  • Open minded
  • Able to follow instructions
  • Good use of excel/Microsoft/word
  • Fast learner
  • Organizational Skills
  • Powerpoint
  • Communication skills
  • Team player
  • Health and Safety Compliance
  • Infection prevention and control
  • Health and Safety
  • Multitasking
  • Attention to Detail
  • Equipment care
  • Effective problem solving
  • Physical stamina
  • Team collaboration
  • Health and safety expertise
  • Patient observations
  • Person-centred care plans
  • First Aid
  • Patient handling and positioning
  • Nutrition management
  • Patient risk assessment
  • Safeguarding knowledge
  • Personal care
  • Manual handling
  • Infection prevention
  • End Of Life Care
  • Care planning
  • Record-keeping
  • Confidentiality understanding
  • Documentation
  • Mental health support

Custom

GCSE or equivalent

Timeline

Health care assistant - Notaro care homes
04.2024 - Current
Waitress/Bar Staff - Brewers Fayre
05.2021 - 02.2024
Kitchen Porter - Brewers Fayre
05.2021 - 02.2024
Waitressing and Bar Work - Beefeater
12.2019 - 03.2020
- GCSE or equivalent,

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Maisie McGill