Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Maisie May

Addlestone,Surrey

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Driven individual offers strong attention to detail and superior organisational skills. Works collaboratively with team members to meet goals and resolves challenges with sound judgement and reasoned thinking.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Sales assistant

Pandora
Woking, Surrey
02.2025 - Current
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Collaborated effectively with team members to meet sales targets.
  • Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.

Christmas Checkout Assistant

Tesco Extra
Weybridge, Surrey
11.2024 - 12.2024
  • Maintained excellent client satisfaction by providing professional, courteous customer service.
  • Checked customer ID when selling age-restricted items, following store policy.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Helped restock shelves when not busy at the checkout counter, ensuring product availability at all times.
  • Upheld company policies and regulations whilst interacting with customers.
  • Assisted customers in bagging items, contributing towards positive shopping experiences.
  • Ensured customer satisfaction by providing quick and friendly service.

Nursery assistant

Footprints Preschool
Addlestone, Surrey
02.2024 - 11.2024
  • Assigned my first key child and gained responsibility for observing and progressing their development
  • When working with the team, we supported each other, had good communication skills and grew comfortable with one another causing no need for conflict
  • Practiced child protection and health and safety measures to comply with guidelines.
  • Read stories and lead activities to help children build foundational learning skills.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
  • Offered tailored assistance to children with special needs, determining inclusive learning opportunities.

Nursery assistant

Wonderbloom Nursery
Sheerwater, Surrey
01.2024 - 02.2024
  • Wonderbloom is a highly inclusive setting that welcomes children from diverse backgrounds, promoting equality and embracing different cultures and abilities
  • The staff stuck with routines when it came to meal times and time in the sensory room, they took the children out in the garden up to 5 times a day where they would do free flow
  • I got the chance to learn how to use their apps, including writing observations on their parents app and using an app that helps come up with activities based on the children's next steps and interests
  • Created caring bonds with children for comfort and safety within nursery.
  • Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.

Nursery assistant

Coloured Ribbons Preschool
Addlestone, Surrey
12.2022 - 11.2023
  • Whilst working in this preschool, I learnt to help provide an engaging and productive learning space for children ageing from 18 months to 4 years old
  • As a team we would each have our own week to plan activities for the room, following the EYFS framework, for that age group
  • In the room with children ageing 3 to 4 we would focus a lot on preparing them for school including developing their independence, helping them recognise their name, creating a routine that they understand and follow and developing their learning progress
  • The online training that I completed included a safeguarding, autism awareness and prevent course
  • I also completed a food and hygiene course in January 2023 for when we handle children's food and being aware of allergies or food preferences

Retail sales advisor

New Look
Woking, Surrey
07.2022 - 12.2022
  • In my retail job I worked more on interacting with customers, making sure they have a pleasant experience
  • I worked on greeting, assisting and serving customers, working together with my team to reach sale targets and keeping the shop floor organised and presentable
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Increased newsletter sign-ups via email receipts to build repeat customers.

Barista

Starbucks Coffee
Weybridge, Surrey
09.2021 - 07.2022
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Followed health and safety standards to protect customers from illness and cross-contamination.
  • Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
  • Built and nurtured customer loyalty by remembering personal preferences.

Education

GCSE -

Fullbrook Secondary School
09.2015 - 03.2020

Creative Media

Brooklands College
09.2020 - 06.2021

Skills

  • Calm under pressure
  • Dependable
  • Patient
  • Active listening
  • Flexible
  • Open to changes
  • DBS checked
  • Assessment skills
  • Team player
  • Paediatric First Aid
  • Customer Service
  • Multitasking
  • POS Systems
  • Customer relations
  • Communication

Affiliations

  • volunteering arts and crafts puzzles and board games photography

Accomplishments

  • Completing 100 miles and raising money in October for Breast Cancer Now charity
  • Customer satisfaction
  • Used problem solving skills when the tills stopped working

Certification

Certificates:

  • Level 2 Food safety and hygiene for catering - 3 January 2023
  • Working together to safeguard children - 12 April 2023
  • Autism awareness - 19 October 2023
  • Prevent - 21 November 2023

References

References available upon request.

Timeline

Sales assistant

Pandora
02.2025 - Current

Christmas Checkout Assistant

Tesco Extra
11.2024 - 12.2024

Nursery assistant

Footprints Preschool
02.2024 - 11.2024

Nursery assistant

Wonderbloom Nursery
01.2024 - 02.2024

Nursery assistant

Coloured Ribbons Preschool
12.2022 - 11.2023

Retail sales advisor

New Look
07.2022 - 12.2022

Barista

Starbucks Coffee
09.2021 - 07.2022

Creative Media

Brooklands College
09.2020 - 06.2021

GCSE -

Fullbrook Secondary School
09.2015 - 03.2020

Similar Profiles

Create profile
Maisie May