Maisie Johnson

• house to house cleaning washing up, hoovering, cleaning sides and making sure everything is fresh.
• Followed sanitisation, health and hygiene regulations.
• Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
• Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
• Emptied bins, collecting and sorting waste and recyclables for compacting and disposal.
• Carried out cleaning tasks as instructed within tight timeframes and to high-quality standards.
• Sorted rubbish and recycling for appropriate waste disposal.
• Washed crockery, glassware and utensils to keep kitchen space clean.

Waitressing at Rafina cafe in reading, taking orders bringing food out on time, being friendly and kind to customers, washing up, preperaring food, cleaning tables.

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Achieved service time and quality targets.
• Engaged with customers to better understand needs and deliver excellent service.
• Identified issues, analysed information and provided solutions to problems.
• Built and maintained courteous and effective working relationships.
• Handled customer concerns and escalated major issues to supervisor.
• Picked up additional tasks to aid team success.

• Assisted with daily living activities, promoting independence amongst elderly clients.
• Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
• Maintained clean and hygienic living environments, ensuring comfort and safety.
• Provided emotional support and companionship, building trusting relationships.
• Engaged in respectful communication, respecting the dignity of those in care.
• Supported residents with mobility issues, using equipment safely to aid movement.
• Documented care provided, ensuring accurate and up-to-date records were kept.
• Provided personalised care and support to residents, enhancing their quality of life.
• Participated in training sessions, continuously improving care techniques and knowledge.
• Prepared and served nutritious meals, catering to diverse dietary requirements.