Maisie Drummond
FIFE,CARDENDEN
Summary
Enthusiastic Primary Teaching student with strong communication, organisational, and customer service skills. Committed to enhancing customer experiences in a bookstore by delivering outstanding service, maintaining an organised shop floor, and fostering a welcoming atmosphere. Passionate about books and learning, thriving in collaborative, fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonalds
KIRKCALDY
2023.01 - Current
- Delivered fast, accurate service, contributing to a positive customer experience.
- Resolved customer complaints with empathy and professionalism, ensuring customer satisfaction.
- Processed payments efficiently, managing cash and credit transactions while ensuring accurate change.
Casual Child Care Partitioner
Fife Council
KELTY
2022.03 - 2024.06
- Facilitated engaging learning activities that enhanced early literacy and numeracy skills in a playful environment.
- Planned and delivered structured play activities, fostering group participation and collaboration.
- Assessed children's health conditions promptly, supporting overall well-being and safety.
Education
Master of Arts - Education
University of Dundee
Dundee 2023 - 2027
Skills
- Cash handling
- Customer service
- Multitasking efficiency
- Time management
- Team building
- Adaptable learner
Timeline
Crew Member
McDonalds
2023.01 - Current
Casual Child Care Partitioner
Fife Council
2022.03 - 2024.06
Master of Arts - Education
University of Dundee
2023 - 2027