Maisie Brewer

• Resolved customer complaints and process issues with proactive problem-solving skills.
• Updated product labelling and pricing to reflect discounts and offers.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Operated cash registers with accuracy and processed cash and card transactions.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

• Kept activity rooms and equipment organised and clean.
• Organised activities for students and created welcoming and supportive environment to encourage participation.
• Performed engaging sports coaching, delivering high-energy, fun and inclusive sessions that facilitated development for all students, regardless of level and ability.
• Managed and led offsite excursions, including beach and community pool excursions, enabling 25 students to significantly develop life skills, such as swimming and teamwork.
• Managed safety concerns and adhered to all compliance requirements.

This job has allowed me to develop my public speaking, leadership and team working skills due to being required to manage and lead a group of up to 25 children whilst maintaining high levels of patience and enthusiasm.

• Organise exciting sporting activities for children aged 11-16.
• Demonstrated passion and expertise in all sorts of sports including dodgeball, rounders, tennis and capture the flag.
• Supervised up to 60 children in safe and correct use of the sporting facilities.
• Assisted PE coaches facilitate education sessions by performing demonstrations, setting up equipment and keeping the environment safe by tidying up any mess.
• Minimised risk of accidents, providing effective advice on safe use of facilities and equipment.
• Motivating colleagues and students to participate.

This job allowed for me to develop my listening and communication skills because I was required to take on information and reciprocate it clearly to a large group of young people.