Mairo Mohammed Garba Bala
Manchester
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and support.
Overview
17
17
years of professional experience
Work History
Assistant Manager Tax
Federal Inland Revenue Service
06.2018 - 12.2021
- Processing and Issuance of Tax clearance certificates.
- Tax Enforcement.
- Tax Drive & Penalty Compilation.
- Tax Assessment; Tax Payments, Returns & Processing Company Monitoring.
- Monthly Intelligence Report.
Senior Banking Officer
First Bank Of Nigeria Limited
04.2005 - 12.2014
- Head Local Service
- Head Cash/Central Vault Officer
- Head Teller/ATM Custodian
- Head Customer Service
- Customer Service Front Desk
- Bulk Teller
- Front Teller
- Supervised different departments at various times and made continuous improvements in each area.
- Utilized up-to-date information to make effective decisions governing bank operations.
- Complied with established internal controls and policies.
- Provided direction and leadership to all employees to maximize productivity and bottom-line profitability.
- Upheld stringent bank standards for loans, money handling, fixed deposits and legal considerations.
Education
Master of Science - Applied Social Science
University of The West of Scotland
Paisley, Scotland.07.2023
Bachelor of Science - Business Management
Usman Danfodio University Sokoto
Sokoto State, Nigeria02.2002
Skills
- Employee Performance Evaluations
- Operations Management
- Task Delegation
- Employee Scheduling
- Staff Supervision
- Customer Relations
- Staff Management
- Money Handling
- Customer Rapport
- Team Motivation
Travelling, cooking and fun time with family
I love cooking and spending quality time with my family and I also love family vacation.
Timeline
Assistant Manager Tax
Federal Inland Revenue Service
06.2018 - 12.2021
Senior Banking Officer
First Bank Of Nigeria Limited
04.2005 - 12.2014
Master of Science - Applied Social Science
University of The West of Scotland
Bachelor of Science - Business Management
Usman Danfodio University Sokoto
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