Mairi Brighton

Promoted to the HR Leadership team reporting directly into the Vice President of HR providing strategic direction and leadership. Direct responsibility of 7 Experience leads supporting 4000 colleagues across 10 locations.

Responsible for:

• Leading on the development, implementation and execution of the the regional listening strategy ensuring alignment with global to amplify the moments that matter across the colleague lifecycle
• Benchmarking externally, utilising internal data and insights to create strategic gap analysis, collaborating with key stakeholders on solutions and execution
• Supporting the DEI, wellbeing and CSR agendas, ensuring all plans and communications align with EVP and support regional priorities.
• Supporting the creation of a values driven, inclusive culture by creating, developing and delivering programmes and initiatives that support colleague wellbeing.

Achievements:

• Built new engagement framework resulting in increased eNPS both regionally and locally
• Launched new volunteering policy guidance and HRIS updates, encouraging colleagues to give back, ensuring accurate measurement of impact (data analysis)
• Utilised data and insight to project manage successful transition of new regional corporate charity partner linked to purpose
• Project managed EVP workstream resulting in creation of portfolio of regionally owned assets and materials

Promoted from HR Business Partner in 2019

Supporting 4500 colleagues across 11 locations

Direct responsibility for 7 Engagement Advisors

Leading programme of 150+ Mental Health & Wellbeing Ambassadors

Responsible for:

• Designing and delivering the engagement strategy, plan and roadmap for the UKI region, monitoring and evaluating progress
• Developing analytics to measure and monitor success, establishing benchmarks for continuous improvement across the full employee lifecycle
• Creating and coordinating new initiatives to foster an engaged, inclusive and diverse workforce
• Leading and developing the UKI engagement team, building capability and developing talent
• Leading the UKI mental health and wellbeing programme

Achievements:

• Grew and developed internal mental health programme to become internal global 'Stars of the Year' winners and runners up for external recognition at FDF awards and EE awards
• Developed and launched a UKI Domestic Abuse policy and supporting programme (with trained Champions)
• Project managed the launch of a UKI Financial Wellbeing platform from conception to go live
• Led development of IDE project on Unconscious Bias for Supply Chain (launching Dignity at Work policy and training programme)

HR Business Partner supporting 500+ colleagues across 1 location

Direct responsibility of 6 colleagues (4 in HR and 2 in Occupational Health)

Responsible for:

• Driving team performance through influencing and challenging of operational teams
• Monitoring team performance, coaching to improve confidence, interpersonal skills and developing autonomy
• Leading calibration sessions, talent planning and objective setting/review with LT twice yearly as part of performance management
• Supporting senior leaders with staffing issues, disputes, employee terminations and disciplinary procedures
• Overseeing onboarding, induction and training for colleagues maintaining to ensure delivery of multi skilled operational teams
• Assisting with union negotiations and regular union forums
  

Achievements

• Led project restructuring and reorganising workforce to save site £770k per annum
• Led multiple workstreams on major change project, changing T&C's for 350+ employees
• Managed recruitment campaign for new product launch, appointing 80+ employees

Promoted from HR Officer to HR Manager in 2011

Supporting 900+ employees across 3 locations

Direct responsibility for 2 HR Advisors and 1 HR Administrator

Responsible for:

• Managed operational HR agendas through effective use of HRIS systems i.e. absence management, recruitment, training
• Business partnered Leadership Team providing support and guidance to build people capability and manage risk
• Ownership of escalated or complex employee relation cases (including employment tribunal prep)
• Attended union negotiations, successfully employing collective bargaining strategies

Achievements

• Established relationship with local college launching apprenticeship programme
• Led project team to gain first ever Investors In People accreditation (with Silver status)
• Created and published Mental Health policy introducing the concept and importance of mental health and wellbeing for colleagues