Results-driven business development professional with expertise in enterprise and SME sales, SaaS selling, and account management. Demonstrates exceptional skills in contract negotiation, cross-selling, up-selling, and client retention strategies to drive revenue growth. Proficient in leveraging tools such as Salesforce, HubSpot, Zoho, and Microsoft Teams to optimise sales processes and foster cross-functional collaboration. Adept at mentoring teams and building strong relationships across public and private sectors through effective communication. Committed to delivering innovative solutions that align with organisational goals while maintaining a focus on long-term client success.