Maira Emmanual

• Maintaining and improving Health and Safety and Environment Management System.
• Led monthly fire drills, monitoring evacuation time to verify alignment with national targets.
• Regularly inspected facilities to ensure adherence to fire, hazard and safety guidelines.
• Promoted responsible health and safety culture across departments.
• Developed safety policies and procedures for use at medical facilities.

• Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
• Addressed employee conflicts, following corporate procedures for timely resolution.
• Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
• Led annual salary reviews, talent reviews, succession planning and performance management.
• Collaborated with human resource department to discuss new ways to recruit top talent.
• Wrote and maintained employee handbook covering company policies and mission statement.

• Develop sustainable recruiting strategy based on goals and needs
• Source passive candidates
• Excellent communication and ‘people' skills
• Ability to work under pressure and meet targets
• Establish relationships with employers and job seekers
• Matching candidates to jobs to build pool of potential applicants
• Screening and shortlisting candidates for employers to interview

• Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
• Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
• Performed exit interviews, gaining useful insights to improve employee retention rates.
• Recruited, hired , managing job interviews, conducting exit interviews and leading onboarding sessions.
• Coordinated training and handled logistics and administrative tasks.
• Assessed and improved compensation packages, attracting highly qualified applicants for organizational vacancies.

• Independently manage all activities of medical billing cycle of assigned clients
• Maintaining good understanding of clients and their business strategies
• Oversaw account portfolio to deliver top-quality account services.
• Analyzed client feedback to highlight areas in need of improvement.
• Efficient Revenue Cycle Management (RCM) of assigned clients to establish and maintain positive, long-term relationships with clients
• Increased client satisfaction, implementing strategic account plans to foster growth.

• Dissertation in Exploring the Impact of High-Performance Work Systems on Turnover Intention: The mediating role of Job Satisfaction and Moderating Role of Perceived Organizational Support. Detailed investigation of MTBC's work environment and practices, this study seeks to contribute valuable insights into the impact of HPWS on turnover intention, job satisfaction, and perceived organizational support. A qualitative research design was chosen to explore the complex impact of high-performance work systems on turnover intention in MTBC

• Dissertation in “Impact of Inclusive Leadership on Innovative Work Behavior with Mediating Role of Corporate Volunteering and Moderating Role of Trust. Investigated how Inclusive leadership can affect innovative work behavior with the mediating role of Employee Volunteering

Project in Stock Management Issues in Grand Regency Hotel

• A "case study analysis" was undertaken to gain insight into the problems faced at the Hotel Grand Regency and to provide feasible or the best possible solutions for those problems. For that research, Qualitative approaches is used for data collection.