Mahwish Akhtar

Skills learned:

• Requirement gathering and analysis to find gaps.
• Process Modeling.
• Problem solving, and critical thinking.
• Practiced writing business cases, requirements specifications.
• User story writing.
• Tool and Techniques Exposure.
• Improved staff's performance by 35% by utilizing strategic planning to drive business growth
• Coordinated with different departments, ensuring seamless .communication flow.
• Enforced company policies for a safe and productive work environment.
• Reduced operational inefficiencies by streamlining workflow processes.
• Conducted performance evaluations, enhancing individual employee development.
• Conducted audits and risk assessments to achieve regulatory compliance.
• Streamlined administrative functions to enhance efficiency.

• Learned and practiced how to successfully mitigated risks, enhancing overall project quality which improved the enrollment rate by 15%
• Learnt how to prioritized tasks based on business impact, improving deliverable quality.
• Knowledge of and practiced how to participate in release planning sessions; ensured alignment with overall business strategy.
• Studied skills to lead sprint reviews showcasing work accomplished during each iteration cycle.
• Knowledge of and practiced strategically managed backlogs, aligning them with project goals and objectives which improved the quality of childcare services by 20%
• Learnt and practiced how to manage stakeholder expectations for improved project outcomes.

• Increased customers satisfaction by 30% by implementation of new strategies after consulting senior management.
• Change Readiness Assessment.
• Stakeholder engagement.
• Communication and Planning
• ADKAR Framework.
• Change Impact Analysis.
• Resistance Management.

• Managing and allocating tasks to nursery practitioners
• Working with key children and making sure team members meeting their weekly targets including observation, assessment, and planning
• Giving regular reports to manager and deputy manager
• Established strong relationships with parents and have developed partnership by giving regular feedback about their children to ensure that their child's needs are met to their highest standards
• Ensuring that cleanliness standards are met daily
• Carrying out risk assessment daily

• Build relationships with children's carer/parents
• Responsible for observations, assessment, and planning to support key children's development
• Maintained safe and healthy environment for children in nursery premises
• Recognized children's needs and set up child-led or adult-led activities to meet children's developmental needs
• Maintained detailed records of each child's progress, facilitating personalized care and learning plans.
• Adhered strictly to hygiene standards whilst preparing meals and snacks; ensured overall well-being of children.

• Promoted social, emotional and physical development of children, encouraging learning through play and group activities
• Built rapport and connections with children and their families to enhance overall wellbeing
• Maintained health of staff and children through meticulous cleaning procedures
• Maintained safe, engaging environment for children, families, team members and visitors through diligent planning and preparation
• Delivered exceptional level of service to each child by listening to concerns and answering questions

• Maintained exceptional levels of cleanliness and hygiene to best protect children's health and safety
• Built trusted relationships with parents through outstanding levels of care and communication
• Supplied appropriate snacks, meals and drinks, adhering to dietary or allergy requirements for optimum child wellbeing
• Offered divers activities encouraging learning through play, stimulating physical, mental and social development
• Consistently maintained safe and hazard-free environment for optimum child safety and security
• Offered age-appropriate, fun and educational activities for children ages 0 to 5