Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Mahrukh Waseem

Welling

Summary

A dedicated and motivated professional seeking a career in Hospitality and Tourism. With a background in training and a problem-solving mindset, I aim to enhance operational efficiency and elevate customer experiences. Eager to collaborate with a committed team to optimize revenue and create lasting impressions for travellers and guests. My objective is to leverage my skills and commitment to contribute to the growth and success of businesses in the dynamic Hospitality and Tourism industry.

Overview

5
years of professional experience

Work history

Naturals Country Club and Resort
Lahore, Pakistan.

Assistant restaurant manager
06.2022 - 08.2023

Job overview

  • Assisted in the development and establishment of Naturals Country Club during its pre-operational phase.
  • Worked closely with vendors to secure essential supplies, furniture, and equipment for the club.
  • Assisted in the establishment of standard operating procedures, staff guidelines, and safety protocols.
  • Collaborated with the management team to create a strategic business plan, budget, and timeline for the club's launch.

Naturals
Lahore, Pakistan.

Assistant store manager
01.2020 - 08.2021

Job overview

  • Promoted and supported strong relationships with local community organisation, enhancing the store's community involvement and profile.
  • Developed and executed innovative marketing strategies that boosted footfall and sales.
  • Assisted with inventory management, including tracking stock levels and alerting management when restocking is needed.
  • Helped in achieving sales goals and targets set by the management.
  • Represented Naturals at the Dubai Food Expo, contributing to brand visibility and networking opportunities.

USAID
Lahore, Pakistan

Training intern
10.2018 - 10.2018

Job overview

Acquired knowledge and skills related to market development for agricultural products in Pakistan, including:


  • Understanding the dynamics of the agricultural market in Pakistan.
  • Analysing market trends and demands for various agricultural products.
  • Developing strategies to improve the marketability of agricultural products.

Education

Beacohouse Liberty Campus
Lahore

GCSEs from Science
09/2015 - 05.2017

University overview

Active member of the school's media team.

Lahore Grammar School
Lahore, Pakistan.

A-Levels from Business
09/2019 - 01.2020

University of Surrey
Guildford

Bsc (Hons) from International Hospitality and Tourism
09/2021

Skills

  • Operations Management
  • Costumer service
  • Startup Experience
  • Problem Solving

Languages

Urdu
Proficient
C2
English
Advanced
C1

Timeline

Assistant restaurant manager

Naturals Country Club and Resort
06.2022 - 08.2023

Assistant store manager

Naturals
01.2020 - 08.2021

Training intern

USAID
10.2018 - 10.2018

Beacohouse Liberty Campus

GCSEs from Science
09/2015 - 05.2017

Lahore Grammar School

A-Levels from Business
09/2019 - 01.2020

University of Surrey

Bsc (Hons) from International Hospitality and Tourism
09/2021
Mahrukh Waseem