Mahrukh Azam

Assisted customers, managed stock, handled various transactions and maintained shop floor.

• Customer service - Provided excellent service by efficiently addressing queries and proficiently processing variety of transactions whilst ensuring accuracy at the point of sale.
• Teamwork - Collaborated with coworkers to maintain the store's visual merchandising, ensuring that displays were neat, organised as well as competently re stocking shelves.
• Enhanced technical skills - Managed returns, refunds and exchanges, ensuring that transactions were processed smoothly and in line with store policies.

In order to understand more about judicial procedures and case law, I attended court hearings and sat in the public gallery

• Gained understanding and confidence - Observing court proceedings improved my knowledge and confidence, as it allowed me to understand barristers' routines and professional experiences, expanding my understanding beyond theoretical understanding.

Acquired greater detail about how businesses operate from the perspective of tax and commercial law.

• Communication - Strengthened communication skills by conversing with clients throughout my time here i.e Booking and rescheduling appointments.
• Handling deadlines - Identified how crucial it is to fulfil tax return and account dates because neglecting them can lead to fines and other legal repercussions. The efficiency with which they were striving to accomplish these goals was inspiring.