Summary
Overview
Work History
Education
Skills
Timeline
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Mahreen Karim

Staffordshire

Summary

I'm a confident individual providing excellent customer service with a dedicated work ethic. Experienced in sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support. with experience delivering impartial support across large-scale research projects. Listens and communicates attentively to build participant trust and rapport. Maintains strict confidentiality through diligent data processing. Open-minded individual confident at speaking to people from different walks of life. Builds trust quickly and cultivates non-judgemental atmosphere for open communication. Excellent at record-keeping and rapport-building. Respects people's time and privacy for positive customer satisfaction.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Sales Assistant

Samuel Roden
Staffordshire
05.2023 - 09.2024
  • Accepted and processed cash, card and mobile payments using POS systems.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Monitored and reported suspicious activity to security officer to avoid theft.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Collaborated with sales managers to meet target quotas.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.

Website digital marketing

Aqeel Karim
Stoke-on-trent
09.2022 - 04.2023
  • Promoted company offerings to reach new audiences and maximise consumer engagement.
  • Monitored social media and company website metrics to inform future content strategy.
  • Utilised social media to engage consumers and promote company initiatives.
  • Edited and proofread written articles before publication.
  • Demonstrated excellent written and verbal communication skills to complete tasks promptly.
  • Kept up to date with digital marketing trends and developments to help optimise content strategy.
  • Collaborated with writing team and content manager to develop strategic content.
  • Drafted product descriptions and blogs for clients.
  • Responded to ranking and algorithm trends to maintain content reach.
  • Sourced images and videos to elevate copy on various platforms.
  • Liaised with clients to establish content requirements and set deliverables.

Wahrehouse Operative

James Bentley
Stoke-on-Trent
06.2021 - 08.2022
  • Stored products in appropriate storage areas to maximise space within warehouse.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Sorted materials on warehouse racks and shelves.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Loaded packaged goods on to trucks for shipping.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Maintained and cleaned warehouse equipment following set procedures.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Carried out stock control and maintained quality standards high for audits.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Prepared items for timely dispatch and safe transportation.
  • Packed and labelled products ready for dispatch.
  • Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.

Education

GCSEs -

Birches Head Academy
Stoke-on-Trent
09.2012 - 06.2017

A-Levels -

Stoke Sixth Form College
Stoke-on-Trent
09.2017 - 06.2019

Skills

    Self-motivated

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Timeline

Sales Assistant

Samuel Roden
05.2023 - 09.2024

Website digital marketing

Aqeel Karim
09.2022 - 04.2023

Wahrehouse Operative

James Bentley
06.2021 - 08.2022

A-Levels -

Stoke Sixth Form College
09.2017 - 06.2019

GCSEs -

Birches Head Academy
09.2012 - 06.2017
Mahreen Karim