Mahnoor Ramis
Manchester
Summary
Knowledgeable [Desired Position] with proven ability to drive revenue growth and build lasting customer relationships. Expertise in identifying client needs and delivering tailored solutions that foster loyalty. Demonstrated ability in leveraging negotiation and communication skills to close high-value deals.
Overview
4
4
years of professional experience
Work History
Senior Sales Advisor
Novia Furniture
06.2024 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Conducted market research to identify opportunities for growth within existing territories or expansion into new regions.
- Mentored junior sales advisors, providing guidance on best practices for achieving success in the role.
- Exceeded sales targets consistently by utilizing strong prospecting and closing skills.
- Implemented customer feedback loops, driving continuous improvement of products and services.
Technical Advisor
BT Internet
03.2024 - 06.2024
- Served as primary point of contact for triaging technical issues.
- Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance with guidelines.
- Collaborated closely with cross-functional teams, ensuring optimal integration of new technologies and systems.
Operations & HR Manager
Gallant Sports
09.2021 - 02.2024
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Education
Bachelor's in International Business Management - Business Management
Limkokwing Institute of Technology
Malaysia02-2019
Skills
- Negotiation expertise
- Sales presentations
- Mentoring
- Client acquisition
- CRM proficiency
- Competitor analysis
- Sales coaching
- Stockroom management
- Performance management
- Account management
- Business development
- Revenue generation
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Timeline
Senior Sales Advisor
Novia Furniture
06.2024 - Current
Technical Advisor
BT Internet
03.2024 - 06.2024
Operations & HR Manager
Gallant Sports
09.2021 - 02.2024
Bachelor's in International Business Management - Business Management
Limkokwing Institute of Technology
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