Mahmudul Hasan
CARDIFF,SOUTH GLAMORGAN
Summary
Dynamic professional with expertise in employee relations policies and ethical leadership, demonstrating resilience under pressure. Skilled in compensation structuring and corporate social responsibility, with a strong focus on employee wellness programmes. Possesses extensive product knowledge, including coffee varieties and iced coffee making, complemented by proficiency in grinder adjustment and barista equipment maintenance. Committed to enhancing workplace environments through creative product display and fostering a culture of wellness.
Overview
3
3
years of professional experience
Work history
Assistant HR officer
Youngone Hi-Tech Sportswear Ind. Ltd.
Dhaka, Dhaka
2024.03 - 2025.08
- Recruited, hired and trained new employees to optimise profitability.
- Improved business HR policies by guiding and collaborating with managers.
- Maintained precise, detailed staff and company records for thorough reference.
- Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
- Conducted workforce planning and benchmarking to meet company needs.
- Created succession plans and promotion paths for staff.
- Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Provided strategic direction for human resources management team.
Barista assistant
North End
Dhaka, Dhaka
2023.01 - 2024.06
- Facilitated smooth operations during peak hours for minimal waiting time.
- Underwent barista training courses regularly upgrading skills set.
- Gained knowledge in various coffee brewing methods for better customer service.
- Handled difficult customers professionally, resolving issues amicably.
- Prepared specialty coffee drinks to enhance customer experience.
- Improved sales through suggestive selling techniques.
Education
Master of Arts - Political Science and Analytics
University of Chittagong
Chittagong 2019.01 - 2020.12
Master of Business Administration - Human Resource
Cardiff Metropolitan University
Cardiff 2026.01 -
Skills
- Employee relations policies
- Ethical leadership
- Resilience under pressure
- Compensation structuring
- Corporate social responsibility
- Employee wellness programmes
- Product knowledgeable
- Iced coffee making
- Knowledge of coffee varieties
- Grinder adjustment
- Basic maintenance of equipment
- Barista equipment cleaning
- Product display creativity
Languages
English
Upper intermediate
Timeline
Master of Business Administration - Human Resource
Cardiff Metropolitan University
2026.01 -
Assistant HR officer
Youngone Hi-Tech Sportswear Ind. Ltd.
2024.03 - 2025.08
Barista assistant
North End
2023.01 - 2024.06
Master of Arts - Political Science and Analytics
University of Chittagong
2019.01 - 2020.12