Summary
Overview
Work History
Education
Skills
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Languages
Affiliations
References
Timeline
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MAHMUDUL HASAN

MAHMUDUL HASAN

London,Greater London

Summary

Energetic Shift Manager excelling in team leadership and operational efficiency. Enhanced staff productivity and morale, leading to improved shift performance. Committed to fostering positive work environment and driving continuous improvements.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work History

Shift manager

McDonald's
London, Greater London
03.2022 - Current
  • Coordinated with team members for seamless shift transitions.
  • Ensured health and safety measures in line with company regulations.
  • Improved team morale through effective communication and feedback practices.
  • Managed inventory control, reduced wastage.
  • Streamlined operations by implementing efficient work procedures.
  • Resolved customer complaints promptly to maintain high service standards.
  • Delivered excellent customer service by overseeing staff training programmes.
  • Oversaw cash management processes, ensured accuracy at end of each shift.
  • Reported key metrics to upper management for business decision-making process.
  • Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
  • Motivated employees towards achieving sales targets, increased overall store revenue..
  • Logged daily activities and notable incidents during production shifts.
  • Estimated costs, generated reports, and maintained detailed records.

Education

Bachelor of Arts - Humanities

Islamic University
Dhaka/Bangladesh
01.2011 - 12.2014

Higher Secondary Certificate - Humanities

Shahjalal Jamea Islamia Kamil Madrashah
Sylhet/Bangladesh
01.2009 - 12.2010

Secondary School Certificate - Humanities

Shahjalal Jamea Islamia Kamil Madrashah
Sylhet/Bangladesh
01.2007 - 12.2008

Skills

  • Inventory management
  • Sales forecasting
  • Order processing
  • Health and safety compliance
  • Customer service excellence
  • Product promotion strategy
  • Effective communication
  • Adaptable leadership
  • Time management
  • Quality control
  • Staff training
  • Team leadership

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Languages

English
Fluent
Bengali
Native

Affiliations

  • Travelling
  • Cooking
  • Gardening

References

References available upon request.

Timeline

Shift manager

McDonald's
03.2022 - Current

Bachelor of Arts - Humanities

Islamic University
01.2011 - 12.2014

Higher Secondary Certificate - Humanities

Shahjalal Jamea Islamia Kamil Madrashah
01.2009 - 12.2010

Secondary School Certificate - Humanities

Shahjalal Jamea Islamia Kamil Madrashah
01.2007 - 12.2008

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MAHMUDUL HASAN