Mahmoud Sahli
Middlsbrough,Middlsbrough
Summary
Talented kitchen leader offer over Number years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Experienced Job title bringing demonstrated success in developing and motivating strong restaurant teams to assist Number customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Highly proactive manager with Number years of experience in team leadership in Type industry. Background includes sales, management and customer service in fast-paced settings.
Flexible, results-oriented Manager offering focused leadership and Type operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Hardworking culinary professional bringing proven experience in high-volume dining restaurants. Manages multiple covers while motivating and supervising cooking teams. Innovative and resourceful team player with expertise in creative menu development.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Restaurant Manager
Grill Street Peri Peri
Darlington , Darlington
06.2021 - Current
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Prepared for and executed new menu implementations.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Interacted positively with customers while promoting hotel facilities and services.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Actively participated in ongoing customer service programs.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained and supervised staff.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Led and directed team members on effective methods, operations and procedures.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Identified team weak points and implemented corrective actions to resolve concerns.
Education
Level 3 Diploma - Aviation Management And Operations
Stockton Riverside College
Stockton On Tees 09.2020 - 06.2022
Skills
Marketing and advertising
undefinedTimeline
Restaurant Manager
Grill Street Peri Peri
06.2021 - Current
Level 3 Diploma - Aviation Management And Operations
Stockton Riverside College
09.2020 - 06.2022
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