Summary
Work history
Education
Skills
Languages
Timeline
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mahmood syed

Receptionist
NEW MALDEN,KINGSTON

Summary

Dedicated to offering exceptional assistance to team members and clients.Positive and upbeat with strong relationship-building abilities.

Outgoing and friendly Receptionist delivering excellent customer service.

Successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients as per the company standards.

Work history

Receptionist

HOTEL DORSETT SHEPHERDS BUSH
SHEPHERDS BUSH , 58 SHEPHERDS BUSH GREEN
09.2024 - 03.2025
  • communication, customer service, organizational skills.
  • Understanding, improving overall functionality of the office.
  • Maintained an organised reception area for a professional business.
  • Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.

Education

Master of Science - ORGANIZATIONAL PROJECT MANAGEMENT

Bournemouth University
Bournemouth, England
01.2023 - 06.2024

Skills

  • Written and verbal communication skills
  • Customer service
  • Familiarity with Microsoft Office
  • Problem-solving
  • Ability to work under pressure
  • Attention to detail
  • Positive outlook
  • Hospitality standards
  • Front desk security protocols

Languages

English
Advanced

Timeline

Receptionist

HOTEL DORSETT SHEPHERDS BUSH
09.2024 - 03.2025

Master of Science - ORGANIZATIONAL PROJECT MANAGEMENT

Bournemouth University
01.2023 - 06.2024
mahmood syedReceptionist