Mahira Sultana Mithila

Chadwell Heath,Romford

Summary

Reliable, approachable, and highly motivated individual seeking a position as a Hotel Receptionist. Known for strong communication skills, a professional attitude, and excellent customer service. Experienced in managing high-pressure situations through volunteering roles, with a strong ability to remain calm, organised, and guest-focused. Eager to contribute to a welcoming and efficient front desk environment and develop within the hospitality industry.

Overview

years of professional experience

2022

years of post-secondary education

Work History

Event Volunteer

School Cultural Programme

Dhaka

01.2021 - 06.2025

Assisted in planning and running a school event attended by over 200 participants
Managed the flow of people to maintain order and ensure guest safety
Welcomed attendees, answered questions, and provided clear directions
Resolved unexpected issues quickly and professionally
Collaborated with team members to deliver a successful and well-organised event

Education

Higher Secondary Certificate (HSC) - A-Level Equivalent

Secondary School Certificate (SSC) - GCSE Equivalent

Sonargaon GR Institution

Skills

Excellent spoken and written communication

Customer service

Organisational abilities

Multitasking

Calm under pressure

Adaptability

Team player

IT skills (Microsoft Word, email, internet browsing)

Additional Information

Full right to work in the UK, Flexible availability: weekdays, evenings, and weekends, Willing to undertake training and grow within the role

Languages

English

Advanced

Bengali

Native

Software

Microsoft office

References

References available upon request.

Timeline