Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Languages
Timeline
OperationsManager
Mahir Usman

Mahir Usman

Assistant manager
London,Greater London

Summary

Professional management employing exceptional rapport and relationship building abilities to cultivate lasting and positive relations among , staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution.

Energetic and reliable Office Manager skilled at working with diverse groups of people. Strong track record of motivating teams to achieve project goals. Expert at administrative processes and office procedures.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Assistant Manager

Thunderbird Fried Chicken-London
London
04.2023 - Current
  • Organising team schedules, handling staff issues and authorising vacation annual and sick leave
  • Interviewing, hiring and training new employees
  • Evaluating employee performance and providing training and guidance as needed
  • Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget
  • Filling in for absent employees and assisting teams as needed to successfully complete projects
  • Ensuring that employees follow company policies, as well as health and safety regulations
  • Ensuring a high and consistent standard of customer service
  • Initiating and driving marketing efforts and informing clients and employees about promotions
  • Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions
  • Budget maintain and proper sales report
  • More focusing delivery orders.

Kitchen Team Leader

Tortilla Mexican Grill-London
London
08.2022 - 04.2023
  • Manage kitchen staff and coordinate food orders
  • Supervise food prep and cooking
  • Check food temperature
  • Checking all ccp
  • Order food supplies and kitchen equipment, as needed
  • Train kitchen staff on prep work
  • Maintain sanitation and safety standards in the kitchen area.

Manager

Rn ELECTRICAL-India
, India
10.2020 - 07.2022
  • Hiring and staffing
  • Training new employees
  • Coaching and developing existing employees
  • Dealing with performance problems and terminations
  • Supporting problem resolution and decision-making
  • Conducting timely performance evaluations
  • Translating corporate goals into functional and individual goals
  • Monitoring performance and initiating action to strengthen results
  • Monitoring and controlling expenses and budgets
  • Tracking and reporting scorecard results to senior management
  • Planning and goal-setting for future periods.

Accounts assistant

ICT
Kerala , India
03.2018 - 04.2020


  • Supported the Accounting Manager in overseeing day-to-day financial operations, ensuring accuracy and efficiency.
  • Prepared and reviewed financial reports, budgets, and forecasts to support strategic decision-making.
  • Monitored accounts payable, receivable, payroll, and general ledger processes.
  • Assisted in reconciling accounts and maintaining the accuracy of financial records.
  • Ensured compliance with financial regulations, tax laws, and internal policies.
  • Supervised and mentored accounting staff, providing training and performance feedback.

Education

Diploma - Accounting and Computer Application Skills

Data Pro Computer Center
08.2017

BA - Economics

India
03.2017

Skills

  • Project Scheduling
  • Microsoft Word
  • Training
  • Operations Management
  • Payroll
  • Schedule Management (3 years)
  • Inventory Control
  • Customer service (3 years)
  • Administrative and business operations (3 years)
  • Kitchen Experience
  • Food Preparation
  • Social work (3 years)
  • Community and social care (3 years)
  • Sales
  • Retail management
  • Travel
  • Hotal experience (1 year)
  • Relationship
  • Team Management
  • Microsoft Excel (3 years)
  • Hospitality (2 years)
  • Leadership (4 years)
  • Organization skills (3 years)
  • Supervising experience (3 years)
  • IT (3 years)
  • WRS (1 year)
  • Harri (1 year)
  • Budgeting (1 year)

Certification

Emergency First Aid at Work level 3, 11/2022, 11/2025

Additional Information

Technical Skills Skills MS Office Quickbooks Peachtree Great Plains Cooking knowledge of regulatory standards Core Competencies planning and organizing communication skills problem analysis and resolution judgment decision-making Music, Travelling Interest Available on request Administrative and business operations

Languages

English
Upper intermediate
B2

Timeline

Assistant Manager

Thunderbird Fried Chicken-London
04.2023 - Current

Kitchen Team Leader

Tortilla Mexican Grill-London
08.2022 - 04.2023

Manager

Rn ELECTRICAL-India
10.2020 - 07.2022

Accounts assistant

ICT
03.2018 - 04.2020

Diploma - Accounting and Computer Application Skills

Data Pro Computer Center

BA - Economics

India

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Mahir Usman Assistant manager