Mahima Kapoor
Dundee
Summary
Highly organized, responsible, and hardworking individual seeking a business analytics position to gain practical experience. Aiming to leverage analytical skills and knowledge gained through academic and professional experiences in a reputable organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe assistant Part Time
Neighbours cafe
St Andrews, Fife
04.2024 - Current
- Improved customer satisfaction by always maintaining a friendly and positive attitude.
- Enhanced cafe atmosphere with attention to cleanliness and decoration details.
- Kept the workspace clean for a tidy and hygienic environment.
- Handled customer complaints efficiently, preserving brand reputation.
Sales Lead
BYJU'S
11.2020 - 10.2022
- Led a team of sales representatives to achieve 120% of quarterly sales targets
- Utilized data-driven insights to refine lead generation processes, resulting in a 15% increase in conversion rates
- Collaborated with the data team to analyze sales trends and forecast revenue.
Education
Master of Science (MSc) in Business Analytics -
University of Dundee, UK
Dundee, Dundee City 01.2024 -
Bachelor in Computer Science (BSc) -
Delhi University
Delhi, India 09.2017 - 09.2020
Skills
- Data Analytics Tools: SQL, Python, R, Power BI, Tableau, Excel
- Programming Languages: Python, R, SQL
- Statistical & Analytical Techniques: Predictive Modeling, Regression, Machine Learning, Data Mining
- Data Management: ETL, Data Cleansing, Data Transformation
- Business Skills: Market Research, Data Visualization, KPI Analysis, Reporting
- Soft Skills: Problem Solving, Critical Thinking, Communication, Stakeholder Management
- Sales and upselling techniques
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Certification
- BYJUS SUPERSONIC- Managerial training program
- The fundamentals of Digital Marketing by Google Digital Garage
- Google Analytics for Beginners- Google Analytics Academy
Custom
Available on Request
Languages
English
Proficient (C2)
References
References available upon request.
Timeline
Cafe assistant Part Time
Neighbours cafe
04.2024 - Current
Master of Science (MSc) in Business Analytics -
University of Dundee, UK
01.2024 -
Sales Lead
BYJU'S
11.2020 - 10.2022
Bachelor in Computer Science (BSc) -
Delhi University
09.2017 - 09.2020
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