Maheshwari Samala
Stevenage
Summary
AML, KYC, Fraud and Compliance Analyst with 3+ years of progressive U.K. banking and fintech experience across financial crime prevention, customer due diligence, fraud investigations, and regulatory compliance. with a proven record of 100% audit accuracy and expertise spanning BSA/AML frameworks, transaction monitoring, SAR escalation, KY/CDD/EDD reviews, identity verification, beneficial ownership analysis, adverse media screening, and trust and safety operations. Experienced collaborating cross. functionally with Risk, Legal, Product, and Compliance teams at institutions. Currently pursuing full CAMS certification. Authorized to work in the U.K.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Case Handler - Transaction Monitoring
Capita UK
2025.02 - Current
- Investigated 150+ fraud cases weekly involving account sharing, claims, disputes, and identity misuse.
- Conducted 120+ identity fraud investigations, personal identity checks, and video evidence analysis to uncover coordinated abuse and behavioural fraud patterns.
- Identified repeat fraud trends and escalated high-risk cases to risk and compliance teams, facilitating proactive risk management.
- Led Data refinement to improve ML fraud detection model accuracy, directly strengthening automated financial crime controls.
- Partnered with cross-functional analytics, product, and legal teams to identify systemic vulnerabilities and enhance platform-wide fraud prevention and AML-adjacent controls.
Contributed to SOP development and quality check processes through workflow mapping and procedural gap identification.
Maintained detailed audit-ready case documentation in ServiceNow aligned with internal compliance and financial crime investigation standards.
Quality Analyst
Teleperformance
2024.04 - 2025.02
- Escalated potentially suspicious activity and financial crime red flags to Fraud, Risk, and Compliance teams per internal BSA/AML escalation protocols.
- Monitored escrow transactions and performed end-of-month reconciliation to ensure accounts remained compliant and flagged unusual activity.
- Reviewed student loan compliance documentation including insurance policies, coverage limits endorsements, deductibles, and mortgagee clauses across real estate, construction, poultry, and equipment loans.
- Coordinated with borrowers, insurance agents, loan officers, vendors, and internal risk and compliance teams to resolve deficiencies before audit deadlines.
- Used Info Access and Signature systems to retrieve banking data and verify customer documentation.
- Maintained 99.9% accuracy across high-volume caseload and supported internal compliance reviews with audit-ready documentation.
KYC analyst
ICICI Bank
2017.01 - 2022.01
- Conducted high-volume CDD and EDD reviews for individual and business accounts under BSA/AML regulations, achieving 100% audit accuracy across all assigned case reviews.
- Applied Risk-Based Approach (RBA) to assess customer risk levels, escalate high-risk profiles, and identify SAR candidates for compliance and risk management teams.
- Conducted OFAC screening against Consolidated Sanctions lists, PEP and adverse media screening, and verified beneficial ownership structures to ensure compliance with regulatory requirements using LexisNexis and Thomson Reuters
- Reviewed W-9 forms, Power of Attorney (POA) documents, estate records, and complex business ownership structures, ensuring regulatory completeness and adherence to AML standards
- Parsed and analysed data for compliance reporting
- Executed four-eyes quality checks and maintained Salesforce case documentation within an AWS-enabled environment, ensuring accuracy and a comprehensive regulatory audit trail.
Education
Postgraduate Diploma - Business Management
Coventry University
01/2022 - 01/2024
Master of Business Administration - Finance
OSMANIA UNIVERSITY
06/2018 -
Bachelor of Arts - Commerce
OSMANIA UNIVERSITY
06/2016 -
Skills
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AML and Financial Crimes: AML Investigations, SAR Escalation and Reporting, Transaction Monitoring BSA/AML, OFAC, Sanctions and PEP Screening, Financial Crime Red Flag Identification, CTR Review
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KYC and Due Diligence: KYC Reviews, CDD and EDD, Client Onboarding (Individual and Business), Beneficial Ownership Verification, Adverse Media Screening, Risk-Based Approach (RBA), Risk Profiling, KYC Remediation
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Fraud Investigation: Transaction Fraud, Identity Fraud and Theft, Account Takeover, Coordinated Abuse Detection, Chargeback and Dispute Review, Behavioural Pattern Analysis, False Delivery and Claim Investigations
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Legal documentation understanding
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Customer service software
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Financial services industry insight
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Risk Assessment
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Banking and Compliance: Commercial Loan Compliance, Escrow Monitoring, Insurance Documentation, Regulatory Examination Support, Audit-Ready Documentation, Four-Eyes QC, SOP Development
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Tools and Systems: LexisNexis, Thomson Reuters ClearSearch, Persona, Salesforce, ServiceNow, Oracle, InfoAccess, Signature, AWS, Tableau, Microsoft Excel, Microsoft Word, Microsoft Outlook
Websites
Certification
ICA Certificate in AML & Compliance (In Progress)
Timeline
Case Handler - Transaction Monitoring
Capita UK
2025.02 - Current
Quality Analyst
Teleperformance
2024.04 - 2025.02
KYC analyst
ICICI Bank
2017.01 - 2022.01
Postgraduate Diploma - Business Management
Coventry University
01/2022 - 01/2024
Master of Business Administration - Finance
OSMANIA UNIVERSITY
06/2018 -
Bachelor of Arts - Commerce
OSMANIA UNIVERSITY
06/2016 -