Maheshi De Silva
Hertfordshire,United Kingdom
Summary
I am a highly organized and detail-oriented professional with a proven track record in providing efficient and effective administrative support. With a strong background in administrative roles within comparable organizations, I bring a wealth of experience in resolving day-to-day challenges, coordinating meetings, managing correspondence, and maintaining organized databases. My proficiency in Microsoft Office and other computerized software packages, coupled with my familiarity with administrative processes and procedures, enables me to navigate complex tasks with ease. I am keen to explore a new challenge in the Health Care Administrative Sector.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Event Coordinator
Zars Media
London, United Kingdom
2014.07 - Current
- Built and maintained excellent relationships with new and existing accounts, keeping in touch on a regular basis
- Coordinated logistics for large- and small-scale events to facilitate seamless execution.
- Coordinated the work of venue managers, caterers, stand designers, contractors & equipment hire
- Handled enquiries from the public, potential sponsors, and corporate clients regarding future events
- Amended legal contracts and proofreading.
- Arranged and coordinated catering and signage with external providers.
Team Coordinator
Health and Care Professions Council
Kennington , London
2021.01 - 2023.12
- Directed team in producing diverse work with word processing and desktop publishing applications.
- Addressed external stakeholders complaints and resolved issues.
- Provided secretariat and policy support to any policy project teams and working groups to deal with relevant policy issues.
- Liaised comfortably and confidently with all levels of staff using appropriate tact and diplomacy.
- Coordinated project meetings, documenting key action items and decisions.
- Managed and prioritised varied and busy workload to meet deadlines.
- Managed own workstreams within agreed deadlines, using project management methodologies.
- Managed administrative processes, procedures, using various computerised systems including, SharePoint, Teams planner, Outlook.
Team Coordinator
Energy Networks Association
London, United Kingdom
2017.10 - 2021.10
- Advised third parties on improving budgets, and reconciled invoices
- Worked closely with dispute resolutions, including client interaction, invoicing, draft amending and proofreading
- Regular communication with stakeholders, regulatory bodies via telephone, email and in person
- Co-led the customer experience and work streams within ENA's Open Networks Project, ability to work in a fast paced customer focused environment with an innovative/creative approach to solving stakeholder issues
- Took detailed minutes at meetings, circulated agendas and ensured delivery of outputs
- Provided secretarial and administrative support to the Regulation & Policy Team
- Managed budgets and verified invoices for work carried out by third party members.
Caseworker (Pro Bono)
National Centre For Domestic Violence
London
2017.01 - 2017.06
- Interviewed and advised victims of domestic abuse and drafted court applications
- Prepared witness statements, reports and legal aid documentation within tight deadlines
- Advised and engaged clients to develop personal safety plans and obtain restraining orders
- Adopted a practical, calm and common sense approach to problem solving
- Maintained a professional and empathetic ambience to encourage clients to warm up to sensitive questions
- Dealt with confidential & sensitive information.
Education
Law LLB (Hons): 2:1 - Law
City, University of London
2014.09 - 2017.09
Skills
- Tech Savvy
- Knowledge of Microsoft Suite, SharePoint, CMS systems
- Quick learner
- Confident
- Advisory
- Relationship Building
- Problem Solving
- Stakeholder management
- Case management
- Empathetic
- Team worker and Independent
- Strong communication skills
- Works well under pressure
Custom
- Event planning & management
- Interior Design
- Fitness
- Table Tennis
- Singing (Intermediate)
Certification
- CPD Microsoft Office Skills for Admin, Secretarial, PA (Executive PA)
- Principles of Business Administration Level 3
References
References available upon request.
Timeline
Team Coordinator
Health and Care Professions Council
2021.01 - 2023.12
Team Coordinator
Energy Networks Association
2017.10 - 2021.10
Caseworker (Pro Bono)
National Centre For Domestic Violence
2017.01 - 2017.06
Law LLB (Hons): 2:1 - Law
City, University of London
2014.09 - 2017.09
Event Coordinator
Zars Media
2014.07 - Current