Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Mahendra Nadella

Glasgow

Summary

Dynamic business owner at NK Group Scotland LTD with proven expertise in customer service, supply chain management, and relationship building. Skilled in inventory control and logistics, I lead collaborative teams to enhance client satisfaction and drive repeat business through strategic planning and effective communication. Adept at implementing operational strategies that improve efficiency, optimize processes, and boost overall profitability


Overview

3
3
years of professional experience

Work History

Owner and Manager

NK Group Scotland LTD
05.2025 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members..
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Weekly meeting to ensure everything runs smoothly

Retail Assistant Manager

Nisa Local
04.2024 - 01.2025
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Led weekly sales meetings where individual accomplishments were recognized while addressing areas requiring improvement as a team.
  • Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
  • Supported retail manager by identifying and leveraging partnerships that benefited community and store.
  • Developed and implemented strategies to increase sales and profitability.
  • Trained and developed new employees for ease of transition into team.

Manager

ETC Venues
08.2022 - 03.2024
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw venue operations, including resource planning, vendor coordination, and supply chain management.
  • Managed logistics for events, ensuring timely delivery of materials and services.
  • Led a team to ensure smooth day-to-day operations and client satisfaction.
  • Handled inventory planning and optimized stock levels for operational needs.

Education

MBA - Project Management

University Of Northampton
01-2023

Skills

  • Business operations management
  • Inventory & Stock Control
  • Logistics & Supply Chain Management
  • Vendor Negotiation & Procurement
  • Customer Service & Relationship Management
  • Financial Reporting & Budgeting
  • Team Leadership & Staff Training
  • Marketing & Promotions Strategy

Languages

English
Advanced (C1)
Italian
Beginner (A1)

Timeline

Owner and Manager

NK Group Scotland LTD
05.2025 - Current

Retail Assistant Manager

Nisa Local
04.2024 - 01.2025

Manager

ETC Venues
08.2022 - 03.2024

MBA - Project Management

University Of Northampton

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Mahendra Nadella