Mahdi Serroukh
Aylesbury,BKM
Summary
Detail-oriented professional with experience working in structured and regulated environments where accuracy, organisation, and consistency are essential. Proven ability to manage documentation, maintain organised records and filing systems. I am able to complete day-to-day administrative tasks, and ensure processes run smoothly to support managers and wider teams. Highly reliable and detail-focused, with strong written communication skills and a methodical approach to work.
Comfortable working independently and managing time effectively and maintaining high standards of organisation without close supervision. Experienced in using digital tools to support scheduling, document preparation, and information management. Also, able to adapt quickly to new systems and processes. Aligned with standard UK business hours and committed to providing dependable administrative support that contributes to efficient and well-organised operations.
Overview
3
3
years of professional experience
Work History
Advanced Laboratory Support Worker
Oxford University Hospitals NHS Foundation Trust
10.2025 - Current
- Supported day-to-day operational and administrative processes within a busy NHS laboratory environment, ensuring workflows ran efficiently and in line with established procedures.
- Received, verified, logged, and tracked high volumes of samples, maintaining accurate records and ensuring information was complete and correctly entered into digital systems.
- Entered and maintained data within laboratory information systems with a high level of accuracy, ensuring traceability, confidentiality, and compliance with information governance standards.
- Communicated professionally with multidisciplinary teams to respond to enquiries, prioritise urgent requests, and resolve issues efficiently in a time-sensitive environment.
- Followed standard operating procedures consistently, demonstrating strong attention to detail, reliability, and a quality-focused approach to documentation and record keeping.
Undergraduate Researcher
Oxford Brookes University
09.2024 - 07.2025
- Planned and coordinated a structured project involving multiple stakeholders, ensuring activities were organised, documented, and delivered in line with defined procedures and timelines.
- Prepared, reviewed, and maintained formal documentation including information sheets, consent forms, and supporting materials, ensuring accuracy, clarity, and version control.
- Managed participant communications and enquiries via email and direct contact, providing clear, professional responses and maintaining accurate records of interactions.
- Organised digital records and tracking spreadsheets in Excel, logging visits, questionnaires, and updates to ensure data integrity and audit readiness.
- Supported day-to-day administrative processes, including scheduling activities, tracking documentation, and ensuring records were complete and up to date.
- Worked independently with minimal supervision, managing workload effectively and ensuring processes ran smoothly from start to completion.
Science Communication and Public Engagement Lead
Oxford Brookes University
09.2022 - 07.2025
- Developed a teacher's EpiPen awareness handbook, ensuring all content on anaphylaxis recognition and emergency management was medically accurate, up-to-date and appropriate for non-specialist readers - mirroring the creation of clear, compliant Medical Information content.
- Presented a scientific poster on Coeliac Disease, simplifying immunological and diagnostic concepts for an academic audiences.
- These projects strengthened my ability to optimise information channels, drive awareness of key medical topics and support stakeholders with timely, tailored scientific information.
Education
Bachelor of Science - Bsc (Hons) Biomedical Science
Oxford Brookes University
Oxford, United Kingdom07.2025
A Levels and BTEC Level 3 Qualification - Biology, Psychology, Forensic Science and Investigation
The Mandeville School
Aylesbury08.2022
Skills
- Administrative support
- Office organisation
- Email management
- Calendar management
- Microsoft Office
- Google Workspace
- Document preparation
- Editing
- Formatting
- Record keeping
- File management
- Attention to detail
- Accuracy
- Independent work
- Remote work capability
- Professional written communications
- Professional verbal communications
- Workflow optimisation
- Process support
Timeline
Advanced Laboratory Support Worker
Oxford University Hospitals NHS Foundation Trust
10.2025 - Current
Undergraduate Researcher
Oxford Brookes University
09.2024 - 07.2025
Science Communication and Public Engagement Lead
Oxford Brookes University
09.2022 - 07.2025
Bachelor of Science - Bsc (Hons) Biomedical Science
Oxford Brookes University
A Levels and BTEC Level 3 Qualification - Biology, Psychology, Forensic Science and Investigation
The Mandeville School
Training
- Basic Life Support (BLS)
Completing:
- NIHR Good Clinical Practice (GCP)
- NIHR Informed Consent
- Information Governance
Leadership And Engagement
Biomedical Science Society Treasurer: Elected committee member responsible for managing budgets, organising academic events and liaising with speakers., Demonstrated reliability, organisation, and teamwork within a student-led academic society.