MAHDI CABDULLE
Summary
Personal Profile A hard-working, friendly individual who enjoys being part of a busy retail team. I have a range of experience in retail including sales, customer care and stock room positions. I have strong interpersonal, analytical and problem-solving skills combined with a robust work ethic; I thrive on meeting the demands of a busy role . Dedicated Warehouse Operative with extensive experience providing accurate packing and picking in a fast-paced environment. Consistently hitting [Type] deadlines through a diligent, self-motivated work ethic. Committed student with strong communication and time management skills. Listens closely to and follows detailed instructions, completing tasks with high levels of accuracy and speed.
Overview
5
5
years of professional experience
Work history
Warehouse operative
Hermes Parcelnet
London, united kingdom
12.2022 - Current
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Assisted with loading and unloading of vehicles manually and using machines.
- Sorted materials on warehouse racks and shelves.
- Performed tagging and labelling of warehouse inventory.
- Carried out stock control and maintained quality standards high for audits.
- Cleaned and tidied work areas to meet inspection requirements.
- Loaded packaged goods on to trucks for shipping.
- Recorded number and quality of products, taking appropriate action of defective items.
- Received deliveries and helped to coordinate storage.
Customer Assistant
Najah Cash &carry
London, united kingdom
01.2022 - 11.2022
- Opening the store at the beginning of operating hours and closing it at the end of operating hours
- Scanning items for customers and making sure they found what they were looking for
- Operating a cash register
- Counting out the correct change when tendering cash
- Cleaning and maintaining the store floor and warehouse space
- Monitoring inventory
- Stocking shelves when a product is running out
- Ordering more stock when there is a shortage in the warehouse
- Communicating with customers over the phone and in person, answering all questions they have about products and the store
- Keeping aware of what types of products are in the store and making recommendations to customers
- Recommending another store location or helpful alternative when the store doesn't carry the product a customer is looking for
- Deferring to store management when a customer issue proves too difficult to handle alone
- Following procedures like dress code, customer etiquette, safety regulations, and other precautions and requirements
- Lifting heavy items when necessary
- Always Engaging in appropriate behaviour, representing the business in a positive light
- Processing returned items
Professional footballer trainee
Tottenham Hotspur
London, united kingdom
08.2020 - 11.2021
- Taught new players to learn game rules and proper methods.
- Maximised chances of success by strategically researching opponents before each game.
- Drove continuous team improvement by building strategies based on strengths and weaknesses.
- Engaged in conditioning drills to improve strength, speed and agility.
- Exercised in gym to work on conditioning and strength.
Customer service assistant
super discount
cyprus, larnaca
10.2018 - 06.2020
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
Education
College of Haringey
07.2022
college of Haringey
07.2021
Skills
- Proactively working as a member of a team
- Maintaining individual performance targets
- Ability to work under pressure and be flexible
- Time Management
- Open to different ideas, working practices and cultures
- Ability to grasp technical concepts quickly and easily
- Highly organised and disciplined with a passion for Information Technology
- Palletising
- Use own initiative
- Event execution
- Speechwriting and messaging
- Technical knowledge
- Strategic corporate guidance
- Good Telephone Etiquette
Languages
English
Advanced
somali
Fluent
greek
Upper intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Warehouse operative
Hermes Parcelnet
12.2022 - Current
Customer Assistant
Najah Cash &carry
01.2022 - 11.2022
Professional footballer trainee
Tottenham Hotspur
08.2020 - 11.2021
Customer service assistant
super discount
10.2018 - 06.2020
College of Haringey
college of Haringey
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