Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAHBUB AHMED

Birmingham

Summary

I am a skilled communicator with excellent interpersonal abilities, which enables me to connect with customers on a personal level and provide tailored solutions to their needs. I am also adept at using point-of-sale (POS) systems and handling cash and credit card transactions, ensuring accuracy and efficiency in all my tasks. My experience has taught me the importance of maintaining a clean and organized store environment and ensuring that merchandise displays are attractive and engaging. I am familiar with inventory management and restocking procedures and am able to work effectively with team members to ensure that the store is well-stocked and meets customer demand. Overall, I am a committed and reliable Retail Assistant who is able to work in a fast-paced environment and deliver results. I am excited about the opportunity to contribute to the success of your retail store and provide exceptional service to your customers.

Overview

6
6
years of professional experience

Work History

RETAIL ASSISTANT MANAGER

Masala Bazaar
05.2024 - Current
  • Greeting customers and identifying their needs
  • Making suggestions
  • Processing customer orders at the checkout accurately and quickly
  • Handling cash and card transactions
  • Keeping records, stocking shelves
  • Dealing with customer complaints in a professional and speedy manner
  • Ensuring that all incoming deliveries are checked and put away as soon as possible
  • Following health and safety guidelines at all times and reporting any concerns or incidents to the Store Manager

RETAIL ASSISTANT

Amco Bajaj International
01.2019 - 09.2022
  • Assists customers who are looking to purchase a new Motorcycle
  • Help customers to find out their budget and wish list, helping them find a suitable Motorcycle that matches their needs
  • Ability to consolidate the sale and walk the customer through every stage of the deal
  • Maintaining positive business relationships to ensure future sales
  • Commitment to hitting targets
  • Team player
  • Strong negotiation skills

WEBDEVELOPER

FrndzIT
10.2018 - 12.2021
  • Designed and developed a user-friendly website, including an optimized check-out page that increased user clicks and subsequently customer purchases
  • Revamped web application security application, minimizing hacker attacks
  • Fixed bugs from existing websites and implemented enhancements that improved functionality and efficiency
  • Managed web design projects from start to finish to using HTML5, JavaScript and CSS3 with 100% client satisfaction
  • Managed all aspects of professional website design focusing on overall site navigation and information architecture for commercial and personal websites
  • Skills: HTML/CSS, PHP, Web design, Website Development

Education

MSc - Data Science

University Of Hertfordshire
12.2024

BSc - Computer Science & Engineering

Metropolitan University
04.2018

Skills

  • HTML/CSS
  • PHP
  • Web design
  • Website Development

Timeline

RETAIL ASSISTANT MANAGER

Masala Bazaar
05.2024 - Current

RETAIL ASSISTANT

Amco Bajaj International
01.2019 - 09.2022

WEBDEVELOPER

FrndzIT
10.2018 - 12.2021

BSc - Computer Science & Engineering

Metropolitan University

MSc - Data Science

University Of Hertfordshire
MAHBUB AHMED