Maha musa Salah
Kassala State,Sudan
Summary
A highly skilled professional with expertise in communication and interpersonal skills, accounting, and English language proficiency. Demonstrates strong capabilities in training and mentoring, supported by first aid and healthcare knowledge. Proficient in Microsoft Office Suite, with a proven track record of problem-solving and remaining calm under pressure. Experienced in public speaking, team building, and public relations. Committed to leveraging these skills to drive organisational success and foster a collaborative work environment.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Account Opening Service (Customer service)
Bank of Khartoum,
Al fasher, Sudan
03.2014 - 10.2014
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Guided clients through account opening requirements and ensured document compliance.
- learnt• Provided technical support and contributed to process improvements that enhanced customer satisfaction
Education
Bachelor in Education and Arts - English Language
Omdurman Islamic University
khartoum, Sudan 07.2010 - 05.2014
Skills
- Communication and interpersonal skills
- Accounting
- English language proficiency
- Training and mentoring
- First aid and healthcare knowledge
- Microsoft Office Suite proficiency
- Problem-solving skills
- Calm under pressure
- Public speaking
- Team building
- Public relations
Languages
English
Advanced
Arabic
Native
Certification
- First Aid & Home Nursing Tamouh Without Borders Organization Dec 20 – Jan 28
- Obstetrics & Gynecology Training cousre at Al-Bunyan Educational Platform in collaboration with Cambridge College (UK) Feb 27, 2025 – Apr 10, 2025
- TOT Trainer Certificate with Tamouh Without Borders Organization
Affiliations
- Volunteering in community health and education programs
- Reading books on personal development and healthcare
- Participating in first aid awareness campaigns
- Traveling to learn about different cultures
- Organizing and leading group training activities
Timeline
Account Opening Service (Customer service)
Bank of Khartoum,
03.2014 - 10.2014
Bachelor in Education and Arts - English Language
Omdurman Islamic University
07.2010 - 05.2014
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