Maham Sandhu
London
Summary
Dynamic and enthusiastic Sales Team Lead with hands-on experience in executing in-store promotions, managing team operations, and coordinating product launches in a high-profile retail environment. Currently serving as a Samsung Brand Ambassador and Meta Specialist at EE's flagship store, I have built a strong foundation in retail strategy, customer engagement, and performance-driven execution. Now, I am seeking to grow within a marketing environment where I can support cross-functional campaign delivery and contribute to high-impact brand experiences.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Supervisor leader
EE
White City, London
2021.10 - Current
- Serve as lead trainer and product launch specialist for Samsung and Meta, briefing the team on new campaigns and features.
- Plan and run daily briefs, covering compliance, stock, KPIs, and sales targets.
- Collaborate with visual merchandising and brand teams to ensure campaign assets are correctly displayed and updated.
- Build strong customer rapport through open-ended discovery to create tailored product bundles and drive conversions.
- Manage and motivate a retail team of 12+, regularly overseeing floor operations and customer engagement metrics.
Sales Assistant
CeX Entertainment
Walthamstow, Waltham Forest
2017.06 - 2018.12
- Delivered exceptional service by understanding product specs and customer preferences
- Helped lead shift operations and supported the training of new staff
- Ensured store targets were met through efficient delegation and team leadership
Teacher's Assistant
Apex Learning Hub
Hackney
2017.06 - 2018.06
- Offered one-on-one assistance to struggling learners; improved their understanding of complex topics.
- Liaised with parents regarding children's progress, ensuring strong communication links.
- Utilised creative teaching aids for engaging instructional delivery.
- Developed patience, resilience, and adaptability in communicating complex ideas
Education
MEng (Hons) - Aerospace Engineering
Queen Mary, University of London
London 2017.09 - 2022.09
A-Levels -
Heathcote Science And Technology College
London2017
GCSEs - Secondary School
Walthamstow School For Girls
London2015
Skills
- Work in a fast-paced work environment where one must adapt quickly to changes in business focuses
- Proficient in Microsoft Office Word, Excel and PowerPoint
- Highly experienced in ABAQUS CAE, StarCCM and Google Sketchup,
- Intermediate level using CREO, SOLIDWORKS and MATLAB
Interests
In my spare time, I enjoy reading science non-fiction books as I am currently reading In Search of Schrodinger's Cat by John Gribben and as I am currently working in the telecoms and technology sector, I enjoy reading articles and watching videos/reviews on the latest tech. I also run a business called Delche Gaming, in which we sell video games and consoles online on established platforms and our website.
Timeline
Supervisor leader
EE
2021.10 - Current
MEng (Hons) - Aerospace Engineering
Queen Mary, University of London
2017.09 - 2022.09
Sales Assistant
CeX Entertainment
2017.06 - 2018.12
Teacher's Assistant
Apex Learning Hub
2017.06 - 2018.06
A-Levels -
Heathcote Science And Technology College
GCSEs - Secondary School
Walthamstow School For Girls