Mahadi Hasan Ahad
Team Leader
Summary
As a dynamic team leader with a proven track record at Superdrug, I have enhanced productivity through effective coaching and performance monitoring. Skilled in team motivation and data analytics, I successfully developed junior staff and drove sales growth by delivering tailored customer solutions. Committed to fostering collaboration and achieving ambitious goals.
Overview
4
4
years of professional experience
Work History
Team Leader
Superdrug
London, United Kingdom
03.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Sales Advisor
Superdrug
London, United Kingdom
11.2021 - 02.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Education
Bachelor of Science - Computer Science
London South Bank University
London 09-2025
Skills
Teamwork and collaboration
Work planning
Network security
Phishing awareness
Network protocols
Python programming
Artificial intelligence research
Machine learning
Data analytics
Project management proficiency
Cybersecurity techniques
Computer skills
Timeline
Team Leader
Superdrug
03.2023 - Current
Sales Advisor
Superdrug
11.2021 - 02.2023
Bachelor of Science - Computer Science
London South Bank University