Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Mahabuba Khatun

Birmingham,West Midlands

Summary

I am a results-driven professional with experience in compliance, relationship management, and financial portfolio management. My background includes AML risk management, regulatory compliance, and developing sales strategies that drive business growth. I have been recognized for managing deposit and credit card portfolios, consistently exceeding sales targets, and receiving performance awards. I focus on building strong client relationships, delivering excellent customer service, and improving service delivery for financial products. I also identify cross-sell opportunities and provide clients with up-to-date market insights to help them make informed decisions.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Junior Compliance Analyst

Brac Saajan Exchange Limited
Birmingham, West Midlands, UK
12.2023 - Current
  • Conducted KYC and AML checks, identifying fraud and preventing unauthorized transactions worth over £50,000.
  • Monitored transactions for suspicious activities, streamlining onboarding and reducing processing time by 20%.
  • Supported compliance policies, enhancing data encryption and improving security for GDPR compliance.
  • Performed over 50 audits with 100% accuracy rate, identifying system vulnerabilities.
  • Trained staff on cybersecurity threats and fraud prevention, contributing to regulatory success.
  • Collaborated with teams to resolve discrepancies and ensure accurate transaction reporting.

RELATIONSHIP OFFICER

HADAF AL KHALEEZ COMMERCIAL SERVICES LLC
Dubai, UAE
10.2022 - 09.2023
  • Seamless service and maintained up-to-date knowledge of industry trends.
  • Exceeded sales targets by 50% in Q4 2022 and increased sales by 15% in Q1 2023 with new sales strategy.
  • Onboarded 15 new clients monthly, enhancing client relationships and retention.
  • Received "Top Performer" award in Q2 2023 for surpassing sales goals.
  • Organized successful marketing events, driving sales growth through creative stall and booth ideas.
  • Promoted cross-sell opportunities and provided excellent customer service, resolving client issues promptly.
  • Collaborated with departments to ensure seamless service delivery.

BUSINESS EXECUTIVE(Retail Liability Sales)

LANKA BANGLA FINANCE LTD
Dhaka, Bangladesh
04.2021 - 09.2022
  • Awarded Best Performer (August 2021) and Q1 2022 for managing portfolio of BDT 95Mn.
  • Exceeded sales targets by selling fixed deposit products and implementing successful sales strategies.
  • Developed strong client relationships, ensuring high levels of satisfaction and retention.
  • Identified cross-sell opportunities and promoted additional banking products and services.
  • Provided expert guidance to clients by staying updated on industry trends and product benefits.
  • Represented Lanka Bangla Finance at corporate sales events and fairs, boosting brand visibility.

Education

Master of Science - Cyber Security

Birmingham City University
Birmingham
09.2023 - 09.2024

Bachelor of Science - Computer Science Engineering

Daffodil International University
Dhaka, Bangladesh
01.2017 - 01.2021

Skills

Digital Skills:

  • Microsoft Office package: Microsoft Word, Excel, PowerPoint, Access
  • Programming (C, C, JAVA, PYTHON, LINUX, SQL)
  • Digital Forensics

(FTK imager, Autopsy, Registry Explorer)

  • Algorithms (Encryption, Reconnaissance, Penetration testing), Machine Learning
  • Computer Fundamentals
  • Utilizing Technology & Productivity Tools
  • Spreadsheet & Databases


Compliance and Portfolio Management Skills:

AML Risk Management
Compliance
Deposit, Asset, Credit Card Portfolio Management
Relationship Management
Retail Sales
Service Delivery

Affiliations

  • Gaming
  • Photography
  • Voice-over work
  • Anchoring

Accomplishments

Best Performer Award

Languages

English
Fluent
Bengali
Native

Timeline

Junior Compliance Analyst

Brac Saajan Exchange Limited
12.2023 - Current

Master of Science - Cyber Security

Birmingham City University
09.2023 - 09.2024

RELATIONSHIP OFFICER

HADAF AL KHALEEZ COMMERCIAL SERVICES LLC
10.2022 - 09.2023

BUSINESS EXECUTIVE(Retail Liability Sales)

LANKA BANGLA FINANCE LTD
04.2021 - 09.2022

Bachelor of Science - Computer Science Engineering

Daffodil International University
01.2017 - 01.2021

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Mahabuba Khatun