Summary
Overview
Work History
Education
Skills
Custom
Personal Information
Languages
Timeline
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Maha Hassan

MANCHESTER

Summary

I am a motivated and driven individual with relevant experience working in busy retail environments. I take pride in delivering excellent customer service, consistently meeting sales targets, and using strong product knowledge to help customers make informed decisions. I work well both independently and as part of a team, and now looking to grow further within the relevant industry by contributing my skills to a dynamic and growing company.

Overview

5
5
years of professional experience

Work History

Retail sales associate

Tk max
Manchester, LAN
09.2024 - 01.2025
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently.
  • Explained establishment policies to customers and offered advice on selections.
  • Established rapport with customers through attentive listening and communication.
  • Operated till systems correctly, ensuring accurate transactions.

Sales assistant

H&M
Manchester, LAN
10.2024 - 10.2024
  • Assisted customers in locating specific items to boost satisfaction.
  • Carried out active selling from initial customer greeting.
  • Promoted customer loyalty scheme at checkout.

Sales assistant

Selfridges
MANCHESTER, LAN
10.2023 - 12.2023
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Maintained knowledge of products and features to provide recommendations to customers.

Retail Sales Assistant

Footassylum
MANCHESTER, LAN
12.2022 - 01.2023
  • Assisted customers with product selection and sales, recommending items to increase transaction
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Updated product labelling and promotional pricing.

Online Seller

Chichis fashion wear
MANCHESTER, LAN
01.2022 - 07.2022
  • Managed buying and selling of clothes via the platform eBay , delivering a good number in monthly product sales.
  • Improved quality of listings through advertisement and boosting listing views by by a greater percentage.

Teaching Assistant In Primary School

Abraham moss community school
MANCHESTER, LAN
09.2019 - 02.2020
  • Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
  • Promoted inclusive learning activities adapted to diverse pupil needs.
  • Provided outstanding support to special needs students, ensuring safety and access to equitable learning.

Education

Law

The University of law
Manchester, LAN
09.2024

A levels - Law , Business , English literature and language

Holy cross college
Manchester, LAN
09.2022

GCSEs - Core subjects

Abraham moss community school
Manchester, LAN
09.2018

Skills

  • Flexibility
  • Adaptability
  • Excellent customer service
  • Teamwork
  • Active listening
  • Resilience
  • Problem solving

Custom

Personal Information

Languages

Urdu
Native

Timeline

Sales assistant

H&M
10.2024 - 10.2024

Retail sales associate

Tk max
09.2024 - 01.2025

Sales assistant

Selfridges
10.2023 - 12.2023

Retail Sales Assistant

Footassylum
12.2022 - 01.2023

Online Seller

Chichis fashion wear
01.2022 - 07.2022

Teaching Assistant In Primary School

Abraham moss community school
09.2019 - 02.2020

Law

The University of law

A levels - Law , Business , English literature and language

Holy cross college

GCSEs - Core subjects

Abraham moss community school

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Maha Hassan