Magnus Gordon
Bristol,Avon
Summary
Experienced professional with a strong background in customer service, sales, and logistics coordination. Coordinated logistics for outdoor events, oversaw administrative responsibilities and expertise in managing beverage service operations to ensure operational efficiency. Proven ability to resolve customer inquiries, support team members, and mentor new employees. Adept at marketing and promotion through various channels including social media and radio appearances. Career goals include leveraging leadership skills by having a direct positive impact on people's lives. I previously trained and worked as an actor for 7 years. I have a strong interest in the social and charity sectors.
Overview
2027
2027
years of professional experience
Work History
Resident Services Advisor
Prestige Students
03.2026 - Current
- Head of student viewings for student accommodation new build
- Collaborated with sales team to align on incentives and analyse market trends
- Marketing of new build through Instagram and Canva
- Liaised with students at Student Fair and signed them up for viewing of new build.
- Oversaw administrative responsibilities using company software systems to ensure operational efficiency
Company Manager
Heartbreak Productions
04.2023 - 09.2023
- Coordinated logistics for outdoor touring season, ensuring seamless operations
- Contacted venue staff and liaised with them to ensure the production ran smoothly
- Oversaw actors' wellbeing by ensuring safety and providing relevant information throughout the tour
- Managed merchandise sales to enhance audience experience
- Supported marketing efforts by promoting the show through BBC radio appearances
Brand Ambassador
B.A.L.L.E.R.S Direct Marketing
02.2023 - 04.2023
- Conducted door-to-door sales for National Deaf Children’s Society
- Averaged 120 doors per day while engaging customers at home.
- Delivered marketing materials directly to customers for product awareness.
- Set personal goals to build sales and communication skills each day.
- Onboarded newly hired employees on brand values and sales techniques.
Call Handler
Intelling LTD
01.2021 - 11.2021
- Delivered NHS health advice to individuals isolating during Covid pandemic, ensuring access to vital information
- Oversaw training of new employees to ensure effective onboarding
- Resolved customer inquiries to enhance satisfaction
- Evaluated job-related documentation for accuracy
- Dealt with challenging situations during phone calls with clients with professionalism
- Recognised by company as highest call handler in department on several occasions
Member of Staff
Redland Green School
Bristol
11.2020 - 09.2021
- Assistant during Mass Testing for Covid -19
- Assisted students in safely conducting tests in line with government guidelines
- Supported staff during testing by coordinating logistics and addressing student needs
- Monitored mock exams for GCSE students to ensure adherence to examination protocols
Waiter
The Clifton Club
05.2024 - 06.2025
- Managed beverage service operations
- Assisted with catering service tasks
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Hospitality Team Member
The Waiting Game
11.2022 - 07.2024
- Assisted with food preparation and service at catering events, ensuring customer satisfaction and smooth operation
- Served beverages to customers promptly, contributing to a welcoming atmosphere
- Kitchen Porter -ensured high hygiene standards within Kitchen facilities
Waiter
Pizza Express
Bristol
02.2020 - 09.2020
- Greeted guests upon arrival, fostering a welcoming environment.
- Took food and drink orders, ensuring accurate and timely service.
- Cleared and wiped down tables promptly after each use, enhancing overall dining experience.
Theatre Workshop facilitator
UK Primary Schools
- Led interactive workshops in primary and secondary schools, fostering creative expression and critical thinking
- Empowered students to articulate their perspectives on relevant social issues, enhancing peer dialogue and empathy
- Engaged students in class discussions on social topics, promoting awareness and understanding of domestic abuse and bullying
Runner (Film Production On-Set Assistant)
Pendennis Productions
08.2017 - 09.2017
- Supported camera operations on GV shoots
- Operated boom mic to capture high-quality audio
- Ensured continuity on location
Film & TV Development Intern
Number 9 Films
London
07.2016 - 07.2016
- Reviewed and analysed potential film scripts to identify suitability for production
- Aided senior producers in coordinating project tasks
- Performed various administrative and office tasks to support production team operations of Oscar nominated and BAFTA award recipients
Education
One Year Professional Acting Course -
The Oxford School of Drama
Woodstock, OXF09-2019
BA - Religion, Philosophy & Ethics
King’s College London
09-2017
Skills
- Customer service and relationship management
- Sales, marketing and promotion
- Organisation, planning and logistics coordination
- Stakeholder engagement
- Administration and IT competency
- Problem solving and initiative
- Teamwork and collaboration
- Excellent communication and interpersonal skills
- Leadership, mentoring and people support
Hobbies and interests
- Marathon Runner
- Elected member of local Church Council
Timeline
Resident Services Advisor
Prestige Students
03.2026 - Current
Waiter
The Clifton Club
05.2024 - 06.2025
Company Manager
Heartbreak Productions
04.2023 - 09.2023
Brand Ambassador
B.A.L.L.E.R.S Direct Marketing
02.2023 - 04.2023
Hospitality Team Member
The Waiting Game
11.2022 - 07.2024
Call Handler
Intelling LTD
01.2021 - 11.2021
Member of Staff
Redland Green School
11.2020 - 09.2021
Waiter
Pizza Express
02.2020 - 09.2020
Runner (Film Production On-Set Assistant)
Pendennis Productions
08.2017 - 09.2017
Film & TV Development Intern
Number 9 Films
07.2016 - 07.2016
Theatre Workshop facilitator
UK Primary Schools
One Year Professional Acting Course -
The Oxford School of Drama
BA - Religion, Philosophy & Ethics
King’s College London