Summary
Overview
Work history
Education
Skills
Timeline
Generic

Maggie Ellis

Mexborough,SYK

Summary

Have worked as both paid staff and as a volunteer in customer service-based jobs which has helped to build team work and communication skills. I enjoy learning new skills, example being when I started working as a window cleaner and gardener.

Previous work has required me to learn new skills and learn them quickly.

Responsible, reliable and a good timekeeper.

Overview

7
7
years of professional experience

Work history

Gardener

Self Employed
Doncaster And Sheffield , South Yorkshire
07.2024 - 02.2025
  • Gardening for commercial companies and private homes.
  • Working as part of a team, so organization and good communication is essential.
  • Coordinated with other gardeners for larger projects-team efficiency increased as a result.
  • Performed regular lawn mowing to maintain a neat appearance.
  • Organized work schedule effectively-all tasks completed in timely manner.
  • Disposed of litter and organic waste following proper procedure.

Individual Pet Care

Self Employed
Doncaster, South Yorkshire
07.2020 - 02.2025
  • Administered medication responsibly and professionally in line with guidelines for optimized pet care.
  • Prioritized pet care, providing exercise, grooming services, and love which resulted in happy pets upon owners return.
  • Maintained excellent customer satisfaction levels through compassionate pet care, excellent timekeeping and exceptional results.
  • Assisted in pet care duties; provided clean environments for pets.
  • Established strong relationships with customers by providing advice on pet care and nutrition.
  • Provided outstanding pet care to various breeds of dogs and cats.
  • Built rapport with clients by meeting their individual pet care needs.

Window Cleaner

Self Employed
Doncaster, Yorkshire
01.2020 - 01.2023
  • Improved customer satisfaction with detailed cleaning of all windows, frames, and sills.
  • Established strong rapport with clients through friendly, professional communication and excellent service delivery.
  • Provided quotations for potential jobs accurately reflecting labor, materials, and travel costs involved in task completion.
  • Performed first-rate window cleaning services for commercial businesses and residential homes alike.
  • Utilized professional-grade tools and equipment for efficient window cleaning processes.
  • Cleaned interior glass surfaces without causing any damage to surrounding furnishings or fixtures.
  • Rinsed and cleaned gutters to remove dirt and debris.
  • Provided excellent customer service to build and retain business.
  • Operated reach and wash systems to provide ground-level cleaning.

Veterinary Nurse Assistant

The Pet Vet
Balby, Doncaster
09.2019 - 01.2020

This was the most recent work placement I did in connection with my college course, consisting of a 150-hour requirement.

My responsibilities included:

  • Disposal of euthanized animals and body parts, in a correct and safe manner.
  • Restock vet's rooms and operating rooms
  • Ensured high standard of cleanliness in all kennels and operating theatres for disease prevention.
  • Maintained cleanliness and hygiene of practice, creating safe environment for staff and patients.
  • Disinfected medical implements, surgical rooms and transportation devices to maintain hygiene.
  • Offered steadfast emotional support to animal owners throughout distressing periods.

Pet Shop Assistant

Markham Grange Pet Store
Doncaster, South Yorkshire
10.2018 - 04.2019

This was a work placement opportunity overseen by my college, in which I completed 315 hours in total.

My responsibilities included:

  • Demonstrated proper animal handling techniques for customer peace of mind.
  • Fed variety of animals including rabbits, fish, bird, small mammals and reptiles with correct dietary requirements.
  • Handled customer queries efficiently resulting in enhanced satisfaction levels.
  • Maintained clean and safe animal enclosures for optimal pet health.
  • Conducted regular animal health checks with thoroughness and attention to detail.
  • Organized displays to promote inventory and encourage customer purchases.
  • Restocking shelves and putting stock orders away.

Kennel and Cattery Assistant

Oakwood Boarding Kennels & Cattery
Doncaster, South Yorkshire
10.2017 - 05.2019

Started work as part of work placement requirement for college.

After finishing the 150-hour requirement I was asked to stay as a paid member of staff

  • Delivered compassionate care to animals to boost their overall wellbeing and comfort level.
  • Addressed specific dietary requirements for each pet, ensuring proper nutrition based on individual needs.
  • Maintained clean and organized environment by regular cleaning of kennels and cattery areas.
  • Fostered a calming atmosphere within the kennel and cattery environments through careful management of noise levels.
  • Coordinated pick-up and drop-off schedules for pets efficiently ensuring minimal disruption to daily routines.
  • Kept accurate records of each pet's medical history, facilitating effective treatment plans when required.
  • Ensured optimal animal health for improved mood and wellbeing by administering prescribed medications.
  • Assisted in grooming tasks, reinforcing hygiene standards across the facility.
  • Exercised dogs regularly, promoting physical fitness and mental stimulation.
  • Safeguarded pets' safety with diligent supervision during outdoor play sessions.
  • Monitored supply levels, reporting low-stock items proactively to support availability.

Education

LEVEL 3 ADVANCED TECHNICAL EXTENDED DIPLOMA IN ANIMAL MANAGEMENT (ZOOS & WILDLIFE) 1080 - ANIMAL MANAGEMENT

ASKHAM BRYAN COLLEGE
York And Wakefield
08.2020

High School Diploma - General Study's

DON VALLY ACADEMY
Doncaster
10.2017

Skills

  • No stranger to work hard or compromises
  • Can work well in a team or individually
  • Customer Service
  • Public speaking
  • Can manage tasks and organize a schedule from being self employed
  • Hobbies include reading, crochet, art, gaming and looking after animals

Timeline

Gardener

Self Employed
07.2024 - 02.2025

Individual Pet Care

Self Employed
07.2020 - 02.2025

Window Cleaner

Self Employed
01.2020 - 01.2023

Veterinary Nurse Assistant

The Pet Vet
09.2019 - 01.2020

Pet Shop Assistant

Markham Grange Pet Store
10.2018 - 04.2019

Kennel and Cattery Assistant

Oakwood Boarding Kennels & Cattery
10.2017 - 05.2019

LEVEL 3 ADVANCED TECHNICAL EXTENDED DIPLOMA IN ANIMAL MANAGEMENT (ZOOS & WILDLIFE) 1080 - ANIMAL MANAGEMENT

ASKHAM BRYAN COLLEGE

High School Diploma - General Study's

DON VALLY ACADEMY
Maggie Ellis